Job description
Agency Department of Corporate and Digital Work unit Information Management Services
Development
Job title Records Support Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing
Salary $66,773 - $71,746 Location Darwin
Position number 11002 RTF 328786 Closing 24/08/2025
Contact Officer Savarnah Winston on 08 89364 342 or [email protected]
About the agency https://dcdd.nt.gov.au
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=328786
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF
YOUR TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary objective
Support the Information Management Services function by providing quality, cost-effective records and information
management services, as well as confidential day-to-day client services, while following established procedures and
processes within service agreements that meet the needs of the client.
Context statement
Information Management Services provides best practice advice and records management services to NTG client agencies.
Structured into several work streams, a wide range of services are delivered, including records management, help desk
services, records appraisal, sentencing and disposal, training development and delivery, and Freedom of Information.
Key duties and responsibilities
1. Select, create, capture, classify and appraise records according to system configuration and using general and functional
disposal schedules and established procedures and processes.
2. Provide accurate advice, printed and electronic resources and assistance to client agencies on system use, and records
management principles including retention and disposal.
3. Create records and search databases, scan materials and conduct physical information audits.
4. Assist other work streams with records management projects and tasks as directed.
5. Source and manage various information resources to add to and expand the information management knowledge base.
6. Contribute to a culture of continuous business process improvement with suggestions for improvements to work tasks.
Selection criteria
Essential
1. Previous experience creating and managing records in compliance with relevant principles and procedures.
2. Sound organisational skills with the ability to work with minimal supervision to meet required timeframes and standards.
3. Attention to detail with the ability to review and verify information.
4. Professional and courteous communication skills with the ability to provide accurate advice and responsive client service.
5. Ability to build and sustain positive relationships with team members and clients and maintain confidentiality and
discretion.
6. Demonstrated work ethic and attitude which emulates DCDD values of Commitment to service, Innovation, Ethical
practice, Accountability, Impartiality, Diversity and Respect
Desirable
1. Certificate III in Recordkeeping.
Further information
The successful applicant must have no significant criminal history record confirmed by a criminal history check. A criminal
history will not exclude an applicant from this position unless it is a relevant criminal history.
