Join Our Team as a Rostering Officer – Make a Difference in Aged Care!
Are you a highly organised and efficient individual who thrives in a fast-paced environment? Do you have a passion for supporting the Aged Care sector? We are looking for a Rostering Officer to join our team at UnitingSA and play a pivotal role in ensuring our residents receive the care and attention they deserve.
As a Rostering Officer, you’ll be responsible for coordinating the rosters for our aged care staff, ensuring shifts are filled in line with staff contracts while also supporting operational efficiency and cost-effectiveness. You’ll work closely with a supportive team but will also have the autonomy to manage your own responsibilities and make informed decisions day to day.
This is a great opportunity for someone who enjoys structure, problem-solving, and meaningful work in a rewarding sector.
What You’ll Do:
- Coordinate Rosters: Set rosters for the facility based on employment contracts, ensuring hours are met and staff are scheduled appropriately.
- Manage Absences: Handle leave requests and absenteeism, filling shifts as needed using internal systems and external agency support.
- Customer Service: Provide exceptional customer service to residents, staff, and external parties, including GP/Primary Health Practitioners and Acute Health Services.
- Administrative Support: Assist with office duties, including mail, filing, and staff training record management.
- Work in a Team: Collaborate with the Residential Operations Manager and other key stakeholders to ensure optimal staffing and service delivery.
What You Need:
- Experience: Previous experience in customer service and office administration is ideal. Experience within residential aged care or a similar sector is highly regarded.
- Qualifications: A relevant qualification in Business Administration or equivalent experience.
- Skills: Strong communication and multi-tasking skills, with proficiency in Microsoft Office and rostering software (desirable).
- Attention to Detail: A high level of accuracy and organisational ability, especially in managing rosters and staff schedules.
- Autonomy & Teamwork: The ability to work independently while contributing positively to a supportive team environment.
- Eagerness to Learn: A willingness to absorb detailed information, adapt to evolving systems, and continuously improve.
- Compliance: A current DHS NDIS Worker Screening Check is essential.
Why UnitingSA?
At UnitingSA, we are dedicated to enhancing the well-being of those we serve through compassionate, person-centred care. As part of UnitingCare, one of Australia’s largest providers of social and health services, we support individuals at all stages of life, with a focus on dignity, independence, and respect.
As a Rostering Officer, you’ll be crucial in ensuring our Aged Care staff are efficiently scheduled, allowing us to deliver high-quality care to our residents. Your work will directly contribute to our mission of providing exceptional care, supporting our team, and helping us achieve our vision of an inclusive and supportive environment for all.
Why Join Us?
- Salary Packaging Benefits: Up to $15,900 tax-free annually, plus $2,650 for meals and entertainment.
- Annual Leave Loading:5% annual leave loading
- Career Development: Opportunities for career growth and professional development.
- Employee Wellbeing: Access to an Employee Assistance Program to support your well-being.
- Health & Wellness Discounts: Discounts on health insurance and novated leasing options.
- Paid Parental Leave: 16 weeks of paid parental leave to support you through important life changes.
- Meaningful Work: Play a key role in supporting our aged care residents and making a real difference in their lives.
- Collaborative Team: Work alongside a passionate and supportive team in a fast-paced but rewarding environment.
- Career Growth: Develop your skills in a role that offers opportunities for professional development and growth within the organisation.
If you are a proactive, detail-oriented individual with a passion for providing quality care in the aged care sector, we would love to hear from you.
If You’re Interested:
For a confidential discussion about the role, please contact Pat Turner, Administration Manager Residential Operations, on 0467 735 128.
If you’d like to know more, a full job description is available on our website.
We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, and people with all abilities and diversities.
Our employment screenings vary based on role requirements to ensure we recruit individuals aligned with our values.
Applications close on Wednesday 16th July 2025. UnitingSA reserves the right to close applications early upon identifying a suitable candidate.
Our application process is mobile-friendly for your convenience. Don’t forget, you don’t need to tick every box, if this role excites you, we encourage you to apply!
