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Sales and Guest Relations Coordinator - Alan Walker Village

Wesley Mission
Australia
Contract
1 day ago

Details

Wesley Retirement Living


  • Full time position
  • $90K + super + salary sacrifice options
  • A role with real purpose and impact
  • Supportive, close-knit team culture
  • A vibrant, established community with strong enquiry levels
  • A values-led organisation committed to integrity, service, accountability, and teamwork

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, Retirement Living, Homeless services, child and family care, counselling, employment, training and education, and health services.

Wesley Mission works with and for the most vulnerable in our communities to provide essential and fulfilling opportunities, and to help individuals grow


About the program

Join Alan Walker Village, a well-established and purpose-driven retirement community in Carlingford, NSW, operated by Wesley Mission. We’re dedicated to providing compassionate, high-quality living for over 55s. We’re seeking a Sales and Guest Relations Coordinator who blends commercial acumen with heartfelt care to guide residents and their families through one of life’s most meaningful transitions.

The Role
You’ll oversee the full sales journey – from initial enquiry through to contract and settlement – while advising our dedicated property team on the refurbishment of vacated homes to ensure they’re market-ready. You’ll also play a key role in guest relations, ensuring every interaction reflects our values of integrity, service, accountability, and teamwork. Your calm, empathetic approach will help retirees feel informed, supported, and confident every step of the way.

About You
Essential Criteria
  • Demonstrated experience in property or aged care industry sales and high-level customer service
  • Strong communication and interpersonal skills, particularly with older people
  • Exceptional organisational skills and attention to detail.
  • Proficient in CRM systems, Microsoft Office Suite, and electronic financial systems
  • Adaptable to changing demands and priorities with quick response times
  • Understanding of retirement villages and their significance in residents’ lives
  • Experience interpreting contracts and working within financial systems
  • Effective communication skills to liaise with diverse stakeholders
  • Current NSW Class C Driver’s Licence
  • Willingness to affirm Wesley Mission’s vision, mission and values, and advocate our Word and deed ministry

Desirable Criteria

  • Experience in retirement living, aged care, property, or health sectors (desirable)
  • Understanding of NSW Retirement Village Legislation (desirable)
  • Awareness of financial, legal, and transition considerations for seniors downsizing

Closing date

29 August 2025


Apply now

.

Please submit a copy of your CV/resume and a cover letter addressing ALL the selection criteria. Applications not addressing the selection criteria may be over looked.

Please submit your application to:

Adam Murray
Wesley Retirement Living
Wesley Mission

Email: [email protected]


Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which our clients feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number, and a Criminal History Record Check). Aboriginal and Torres Strait Islander people are encouraged to apply.
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