Posted Date: 28 Aug 2025
Location:
Tomago, NSW, AU
At WesTrac, we’re made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you’ve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we’re Made for More.
Sales Delivery Coordinator – New Machine Delivery
WesTrac is seeking a proactive and detail-oriented Sales Delivery Coordinator to join our New Machine Delivery team in Tomago.
Reporting to the Sales Delivery Manager, this role is responsible for coordinating and managing the end-to-end delivery process of new machine deals—from processing Shop Get Ready Forms and Work Packs to overseeing Revenue Recognition and Cost Estimates, through to final delivery. You’ll play a key role in ensuring operational efficiency and customer satisfaction.
This is a permanent full-time position, working Monday to Friday, 40 hours per week.
Key Responsibilities:
- Manage and coordinate assigned deals throughout the build phase, including accurate forecasting of completion and delivery dates for business reporting.
- Ensure timely and accurate issuance of Work Packs.
- Identify and recommend process improvements within the New Machine Delivery department.
- Oversee accurate and efficient invoicing following machine delivery.
- Communicate effectively with internal stakeholders and external customers to ensure contract requirements and delivery timelines are met.
Skills & Experience
- Cert III in Customer Service or Business Administration or experience in a similar role preferably from a sales environment.
- Strong customer focus and passion for ensuring a positive customer experience.
- Excellent communication skills – Interpersonal, written and verbal with the ability to influence customer outcomes.
- Proven time management skills with the ability to manage multiple priorities to meet objectives.
- Proficiency in computer skills and Microsoft Office Suite (MS Word, Excel and Outlook).
- High attention to detail and accuracy with the ability to identify continuous improvement initiatives.
- Ability to effectively build and maintain successful working relationships.
Why Join WesTrac?
- Job security and serious potential for advancement
- program – work alongside your mates and receive up to $3000!
- Annual Remuneration and performance review
- Fitness Passport for the whole family
- Flexible work arrangements
- Income protection with 24/7 coverage
- 12 weeks paid parental leave (primary carer)
- Online Learning Library to support your continued development
- Salary Packaging + Novated leases
- Discounts with Apple, JB Hi-Fi, Qantas, Travel Club and more
- Employment Assistance Program (EAP) – This is available for you and your family
- Ability to purchase additional annual leave
If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact NSW Recruitment on 1300 797 028 and quote job #4543. Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process.
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