Sales Development Team Manager
Department: Sales
Employment Type: Full Time
Location: Sydney
Compensation: $135k-$140k base + Super + Commission
Description
Reward Gateway, part of Edenred, is a global leader in employee engagement and benefits technology. We help businesses attract, engage, and retain top talent through strategic reward, recognition, well-being, and more. With our products already supporting 1 in 14 working Australians, we’re continuing our growth journey and are looking for a driven Sales Development Team Manager to take our outbound engine to the next level.In this role, you’ll lead and inspire a team of SDRs to create qualified opportunities that fuel our Account Executives and drive new logo revenue. You’ll own team rhythm, refine outbound messaging, and coach SDRs to consistently exceed goals.
Why join us?
Trusted business and a reputable product: established in 2006, we are highly respected and stable HR SaaS business with products that are extremely relevant to the future of work.
Investment in you and your team: high quality enablement alongside regional investment in tools and AI.
Marketing support: our AUS Marketing team is demand gen and funnel metrics obsessed! Alongside your team's own prospecting, your pipeline will be fuelled by large-scale events, webinars, thought leadership content and targeted campaigns.
Established brand, huge growth: with strong and established ANZ presence and a solid client base you can leverage, this is your chance to accelerate performance.
Supportive leadership: work alongside a high-performing, long-tenured leadership team committed to your personal growth. You'll learn from some of the most seasoned sales leaders in the HR SaaS.
And there's more.....
🚀 Career growth, your way Access to Elev8 high-performance programs and tailored L&D initiatives to guide your career in the direction that’s right for you.
📚 Always learning Professional development books, e-books, and podcasts to keep you growing.
🌴 Up to 40 days off per year Flexible vacation plan including public holidays, because balance matters.
💆 ♀️ $750 annual wellbeing allowance Invest in your health, fitness, and wellness, your way.
🧠 Unmind membership Access therapy, coaching, and proactive wellbeing support for both your personal and professional life.
🏅 Appreci8 rewards Gain monetary recognition for doing an excellent job.
🎉 Moments That Matter Celebrate key life milestones with bonus payments.
🛍️ Big-brand discounts Enjoy huge annual savings across hundreds of retail, hospitality, travel, and lifestyle brands - for you, your friends, and your family.
Some of your responsibilities & core duties will be:
Team Leadership- Lead and inspire a team of 6 SDRs to meet and exceed monthly and quarterly qualified opportunity targets.
- Provide structured coaching through daily huddles, weekly 1:1s, and call reviews.
- Set clear activity, quality, and conversion KPIs for each rep.
- Manage the performance objective and development plans of the team
- Oversee and refine outbound cadences targeted at HR leaders, CPOs, and People & Culture teams across SMB. MM and Enterprise Segments
- Ensure inbound leads are qualified quickly and professionally, with a focus on HR buyer pain points.
- Work closely with Marketing to optimise lead flow and campaign alignment
- Develop deep understanding of HR SaaS market trends, competitor positioning, and typical HR buyer objections.
- Coach the team on objection-handling scripts, discovery question frameworks, and talk tracks tailored for decision-makers evaluating non-essential solutions.
- Monitor KPIs: call volumes, email engagement rates, meeting set rate, conversion rates, pipeline generated.
- Produce weekly reporting for sales leadership, with insights and recommendations.
- Continuously optimise tooling usage, CRM usage, and workflows to drive efficiency.
The Experience and Key Skills you will have:
Essential:- 2+ years leading an SDR/BDR team in SaaS where your sales motion requires creating demand and linking solutions to business outcomes
- Proven track record of exceeding team pipeline generation targets.
- Strong coaching skills and a “lead from the front” approach.
- Experience with modern sales tech stack (Salesloft/Outreach, LinkedIn Sales Navigator, HubSpot/Salesforce).
- Knowledge of buyer profiles and decision-making dynamics in markets where solutions are considered desirable but non-essential
- Previous SDR/BDR individual contributor success in HR SaaS.
- Experience with multi-channel prospecting (phone, email, social, video).
- Ability to work closely with marketing on ABM and event follow-up.
Your interview journey:
- Initial interview with our Senior Talent Acquisition Partner, APAC
- First round interview with our Sales Director, Australia and a member of our sales team
- Take home case study task and a final round interview with our Sales Director, Australia, Head of Sales and a Sales Consultancy team member
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