About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
This role joins the Copeland Australia team, and will drive account growth and new business across ANZ, blending technical refrigeration expertise with strong commercial acumen. This role will require customer relationship management, regulatory knowledge, and cross-functional coordination aligned to sustainability trends.
Key Responsibilities Include:
1. Managing and Growing Key Accounts Across ANZ
- Maintain relationships with existing customers (contractors, wholesalers, OEMs, supermarkets, cold storage operators).
- Understand regional needs and tailor solutions accordingly (e.g. adapting to Australia’s climate zones or New Zealand’s regulatory preferences).
- Ensure high levels of customer retention and satisfaction through regular engagement.
2. Driving New Business Development
- Identify and approach new customers or market segments (e.g. emerging sustainability-focused projects or regional expansion opportunities).
- Leverage industry networks, trade shows, and technical presentations to generate leads.
- Understand ANZ-specific market trends such as natural refrigerants (CO₂, R290) and green building initiatives.
3. Delivering Technical and Commercial Proposals
- Prepare and present technical solutions , including equipment sizing, product specifications, and integration advice.
- Provide accurate quotations , negotiate pricing, and manage the commercial terms in line with ANZ compliance and logistics.
- Stay informed on refrigeration standards and codes specific to Australia (e.g. AS/NZS 5149) and New Zealand.
4. Forecasting, Reporting & Market Intelligence
- Monitor sales performance, pipeline health, and competitor activity across both countries.
- Submit accurate monthly forecasts and reports to regional leadership.
- Track government policies or sustainability regulations (e.g. HFC phase-down under the Kigali Amendment, energy efficiency programs).
5. Cross-Functional Coordination
- Liaise with supply chain, customer service, and technical support teams to ensure smooth order fulfillment and after-sales support.
- Coordinate with marketing to tailor product promotions and campaigns for local needs.
- Act as the voice of the customer for ANZ back to global or regional product and strategy teams.
Role Requirements
- Strong sales and account management experience in ANZ HVAC-R or industrial solutions sector.
- Technical fluency in refrigeration/commercial cooling products, standards, and codes (AS/NZS 5149).
- Commercial acumen: pricing, negotiation, compliance, and logistics management.
- Market knowledge: sustainability trends, natural refrigerants (CO₂, R290), green building initiatives.
- Analytical skills for forecasting, reporting, competitor tracking.
- Cross-functional collaboration and stakeholder influence across local/global teams.
- Relationship-building, customer retention, and communication skills. Comfort with travel across Australia & New Zealand.
This position will be open from 27 August to 26 September 2025 (30 days)
Our Commitment to Our People
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Inclusion & Belonging
At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
