Location: Fairfield Hospital
Position Classification: Security Officer
Remuneration: $30.63 per hour
Requisition ID: REQ592845
Application Close Date: 10/08/2025
Interview Date Range: 13/08/2025 - 20/08/2025
Contact Details: Gerrard Caldwell | (02) 9616 8896 | [email protected]
Please note:
A current influenza (flu) vaccination is a mandatory requirement for appointment to this position
Previous applicants need not apply.
About the Opportunity
Fairfield Hospital, is seeking experienced and proactive individuals to join our security team.
In this vital role, you will work with clinical and non-clinical staff to ensure the safety and wellbeing of patients, visitors, and employees. Your responsibilities will include early identification and de-escalation of conflict, managing anti-social behaviour, and maintaining a secure environment in a dynamic 24/7 setting.
A strong focus on customer service, professionalism, and adherence to work health and safety legislation is essential.
As a Security Officer, your responsibilities will include responding promptly to security and emergency alarms, conducting regular patrols, assisting with emergency evacuations, and providing excellent customer service. You will also be responsible for maintaining order within the hospital, managing parking controls, and escalating serious incidents to senior management when necessary.
Previous experience in de-escalation techniques, physical restraint (when needed), and familiarity with security protocols are highly desirable. Candidates must hold a valid Security License and be available for a 24/7 Rotating Roster.
We are committed to building a team of individuals who are not only qualified but also aligned with our values of safety, respect, and excellence in service.
️ Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. ️
What You'll be Doing
Security staff work as part of a team, in collaboration with other staff, to assist with managing patients, to provide assistance to visitors, and to assist with protecting staff and securing the assets of South Western Sydney Local Health District.
The emphasis of the role in NSW Health is on assisting with the early identification, prevention and management of incidents. The Security staff provide a safe environment for staff, patients and visitors according to work health and safety legislation.
It is expected that security staff provide the highest possible standard of customer service and professionalism at all times.
NOTE: Security staff, like other NSW Health staff, must contact the police if there is suspected criminal activity on or around a NSW Health premises. Security staff must not place themselves, or be expected by others to place themselves, at unnecessary risk in carrying out their duties. Where there are concerns about public safety the police should be called.
Security Master License Number for SWSLHD: 410572116
Where You'll Be Working
Fairfield hospital is located in one of NSW’s largest LGA’s and is a hub of diverse cultures, ethnicities and socioeconomic backgrounds. This brings a range of experiences to hospital employees and provides varied learning and development experiences for all levels of Medical, Clinical, administrative and support roles.
Fairfield Hospital provides a chance to work closely with patients and the community whist providing a strong learning environment and exposure to a variety of disciplines and specialties. The team at Fairfield Hospital is supportive and encouraging, with the senior members of the hospital always looking for ways to enrich the experience of the team.
The hospital sits close to public transport (T-Way), Public Schools, a major shopping centre and has an onsite cafeteria.
How to Apply
To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.
- Current NSW Security Licence in accordance with the NSW Security Industry 1997 Class 1A, First Aid Certification and an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted.
- What factors drive your interest in this position, and what aspects of joining the Fairfield Hospital Security Team motivate you the most?
- How do you ensure smooth transitions between shifts, particularly in terms of communication and task handovers? Additionally, how do you stay engaged and productive during quieter periods with no incidents?
- Describe a time when you managed a high-pressure or emergency situation in a security role. What actions did you take, and what was the outcome?
Need more information?
Additional Information
Salary Packaging
South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.
Health & Fitness
South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.
Transforming Your Experience
Transforming Your Experience is SWSLHD's key strategy to positively transform how our patients, consumers, staff and communities experience our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. This strategy provides us with a clear direction for working together to deliver safe and high quality health services and build the health of our communities – now and into the future.
At South Western Sydney Local Health District we are proud to be an equal opportunity employer, where we don’t just accept differences but we honour and support it. Committed to providing a working environment that thrives and values diversity, we encourage people of ️ Aboriginal and/or Torres Strait Islander ️ background, people with a disability and people from the LGBTQI+ community to apply.
SWSLHD is committed to driving a child safe culture that upholds children and young people’s rights. We strive to ensure children and young people feel safe, supported and included in their care. Existing staff of SWSLHD and those seeking employment are required to take the safety, welfare and wellbeing of children and young people seriously while taking action to keep them safe from harm and abuse.
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