Security Officers - Team Leader, Control Room and Rover positions

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With over 30 years’ experience, Glad Group is positioned as a leader in the delivery of integrated property services across Australia. We currently have select full time Rover, Control Room, and Team Leader positions across a variety of our sites in Sydney.

About the roles:

We are currently recruiting for the following permanent full-time positions to join our growing team across our sites in Sydney.

Control Room Operators – Retail sites. Day and Night shifts. Eastern Suburbs, Parramatta and Northshore locations

Rovers - Retail and Commercial. CBD and Inner Sydney, Parramatta, Northshore and South Sydney sites. Day and Night Shifts

Security Team Leaders - Retail Sites. Permanent day shift. Greater Western Sydney, Inner West.

About our sites

Our client sites offer extensive onsite and tailored training, including hands on systems walkthroughs, scenario-based control room simulations, and ongoing refresher sessions. This structured approach ensures you’re fully confident in all site-specific procedures, system operations, and emergency response protocols — allowing you to flourish whilst delivering exceptional security service standards including:

Conflict resolution and incident reporting
Conduct comprehensive patrols to ensure safety on site (Rover)
Conduct detailed security checks for risks and breaches
Perform control room operations, including monitor CCTV (Control room)
Liaising with customers, clients and tenants

Support loading dock operations

About you

Glad Group is committed to creating great teams, workplace environments and experiences. We are looking for someone who:

Is passionate about delivering high end customer service
Has the ability to work collaboratively as a team player
Is well presented with excellent verbal and written communication skills
Has the ability to work flexible hours across a 24/7 roster, including weekends and public holidays
Holds a valid State Security Licence (mandatory)
Holds a current Senior First Aid Certificate (mandatory)

Brings security experience in Retail or Commercial environments

Benefits at Glad Group:

Career progression through ongoing training and development
Exclusive employee reward and recognition program
Employee Assistance Program

Regular team bonding events

Glad is a proud Equal Opportunity Employer and Champion of genuine action towards Reconciliation. We know that our workplace benefits from diversity and we seek to increase and maintain representation of all people across our workforce. Our aim is to make employment with Glad accessible for all people, including targeted programs for females, Aboriginal and Torres Strait Islanders. If you meet the above criteria, then become a part of the Glad Group family by submitting your resume.

MASTER LICENCES:

ACT: 17502081 | SA: ISL249412 | NSW: 409557154 | VIC: 763-211-20S | NT: SFL1081 | WA: SA40606| QLD: 3199590