Create your best future and join Westpac as a Senior Manager, Value & Performance Monitoring Lead, Transformation Strategy & Design
What’s the role?- Shape the UNITE Integrated Plan: Support the development of strategic options and value drivers across customer and business design; contribute to aligning scope, priorities, and sequencing.
- Build business cases: Partner with the Integrated Plan & Discovery teams to develop robust portfolio-level and TSP-specific business cases, grounded in clear assumptions and evidence.
- Maintain customer design integrity: Own build and update of single source of truth for Customer Design definitions—covering cohort segmentation, product exposure, and channel activity.
- Support delivery hand‑off: Prepare and translate design choices for Discovery/Delivery teams to ensure speed, fidelity and quality of execution.
- Monitor business readiness: Lead design and management of reporting for key business readiness indicators; collaborate with divisional teams to align and aggregate performance reporting.
- Track value realisation: Build dashboards and reports to track benefit and contra-benefit drivers (e.g. customer attrition); support realisation activities as execution begins.
- Translate financial impact: Work with Finance to interpret the UNITE business case into financial shape impacts across Group and divisional levels.
- Connect across the program: Collaborate closely with Design Leads, Finance, and divisional teams to ensure alignment, clarity, and accountability.
What do I need? To be successful, you should have the following skills/ experience:
- Financial expertise: 5-8 years of proven experience in financial modelling, valuation, and business case development; strong understanding of financial statements and forecasting.
- Analytical mindset: High attention to detail and structured problem-solving approach.
- Data fluency: Advanced Excel skills and/or coding proficiency (e.g., Python, SQL) for data manipulation and analysis.
- Executive Communication: Ability to translate and present technical and complex concepts effectively to senior stakeholders.
- Independence: Comfortable leading others in your own workstreams and delivering under tight timelines.
- Stakeholder collaboration: Builds strong working relationships across functions and seniority levels.
- Commercial insight: Applies sound judgement to connect data, strategy, and business outcomes.
- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.
We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.
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