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Service Delivery Manager

Bravura Solutions
New South Wales
Full time
1 day ago

General Information

Team:

Garradin Portf

Close date:

Sunday, 03 August 2025

Working pattern:

Full time

Contract Type:

Permanent

Location:

Sydney

Department:

32 - 32 Garradin

Description & Requirements:

Bravura’s Commitment and Mission
At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture.
As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting-edge, digital first technology solutions that support our clients to achieve financial security and prosperity for their customers.
About The Role
The Service Delivery Manager is responsible for managing the day to day relationships with a portfolio of high value clients ensuring that Bravura provides high quality services within acceptable profitability margins.  You will be the first escalation point for service, operations, software, cloud and consulting support and manage outcomes mutually beneficial for the client and Bravura.  You will project manage small to medium projects, manage incidents and identify revenue opportunities.
What You’ll Do

Unleash your potential
To be successful in this role, your background and experience will include:

Working at Bravura
Our people are the heart of our business. We work hard to provide a rich employee experience and a robust framework for ongoing career development.

So, what’s next?
We make hiring decisions based on your experience, skills and passion so even if you don’t match every listed skill or tick all the boxes, we’d still love to hear from you.
Please note that interviews are primarily conducted virtually and if you require any reasonable adjustments or would like to note which pronouns you use, please let us know.
All final applicants for this position will be asked to consent to a criminal record and background check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
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