About Banana Home
Banana Home is one of Australia’s fastest-growing furniture brands, redefining how Australians experience comfort and design. We focus on premium sofas and upholstery, offering high-quality, customisable pieces with transparent pricing and honest service.
We are proud to offer our customers a curated range of beautifully designed products from a bold, new-generation brand. In just five years, Banana Home has grown into a nationally recognised name, with over 20,000 orders delivered to homes across Australia. Our expansion into retail is a reflection of that momentum and—more importantly—what our brand means to our customers. This role offers you the opportunity to be part of our journey from the very beginning of our retail experience.
This is a meaningful and impactful position for someone who wants to be more than just a salesperson—you'll be part of a growing team, helping to shape the future of the brand. Our customers don’t just buy a couch because they need one—they fall in love with it. That’s why it’s essential you're a people person, ready to engage with and support the amazing customers who walk through our doors.
Role Overview
As a Showroom Assistant, you’ll be the face of Banana Home in our Sydney showroom. Your role is to provide a warm, memorable in-store experience, assisting customers in discovering the perfect pieces for their home and guiding them through the purchase journey with confidence and care.
Key Responsibilities
- Welcome and engage customers in a friendly, professional manner
- Provide thoughtful advice on product selection, configurations, materials, and finishes
- Maintain the visual merchandising and cleanliness of the showroom
- Support sales processing and assist with online order placement when required
- Follow up on customer enquiries in collaboration with the broader team
- Participate in new floor stock setups, promotional events, and product launches
What We're Looking For
- Previous experience in retail, showroom, or hospitality (furniture/homewares experience is a bonus)
- A naturally warm, confident communicator who loves connecting with people, but also thrives in a fast paced and dynamic work environment
- Interest in furniture, interiors, or design is highly regarded
- Tech-savvy and comfortable using POS, CRM, and online platforms
- Reliable, proactive, and comfortable working independently as well as in a team
Why Join Us?
- Be part of a fast-growing, design-forward Australian brand
- Join a supportive and passionate team in an exciting growth phase
- Enjoy staff discounts on Banana Home products
- Help shape the in-store customer experience from the ground up
This is a fantastic opportunity for someone who wants to be part of a collaborative team that’s redefining the furniture shopping experience. At Banana Home, we offer customisable products, transparent pricing, and an honest manufacturing program that delivers exceptional quality at great value.
As our very first interstate team member, you’ll play an important role in helping shape our retail presence in New South Wales. You’ll be supported closely by our head office team in Victoria, and we’ll work with you to foster your skills and build your confidence over time. We welcome your input and collaborative feedback as we continue to refine and improve our processes.
You’ll be trained and mentored directly by our founder, Tom, who will be onsite with you until the store is fully staffed. Even after that, you’ll have full support from our Victorian team—ensuring your day-to-day is simple, enjoyable, and well-equipped to provide a beautiful experience for our NSW customers.
Job Types: Full-time, Part-time
Pay: $56,855.64 – $101,661.15 per year
Expected hours: 28 – 38 per week
Benefits:
- Employee discount
Schedule:
- Every weekend
- Fixed shift
Supplementary Pay:
- Commission
- Performance bonus
Application Question(s):
- Can you travel to work each day? (Rosebery, Sydney)
- Is your English 'excellent'?
- Would you be OK with working slightly later (all hours are paid) after a busy day, to ensure all quotes have been sent to customers before the next day?
Work Authorisation:
- Australia (Required)
Work Location: In person
