State Sales Coordinator - NSW/ACT

Position

The Opportunity...

At Moët Hennessy, We Don't Just Create Exceptional Experiences – We Live Them.

For generations, our 27 Maisons, including Dom Pérignon, Veuve Clicquot, and Hennessy, have defined luxury. Now, it's your turn. Imagine a career fuelled by passion and creativity, where you redefine what's possible. We seek individuals who thrive in collaborative environments, sharing our love for craftsmanship, elegance, and integrity. We celebrate diversity and the pursuit of excellence.

We're thrilled to announce the opening of the State Sales Coordinator NSW/ACT role. Reporting to the NSW State Manager, the State Sales Coordinator’s main role is to provide administrative, service and activation support to the NSW Sales Team to enable the successful fulfilment of their responsibilities. This includes managing requested sales and marketing tools, performing administrative duties, contribute towards building a positive high-performance culture and supporting the business’ objective to execute key initiatives that will deliver a 3-way win for Moët Hennessy, the Customer and the Consumer.

Being based in Head Office as a secondary function, the NSW State Coordinator is also required to provide administrative and service support to all head office-based sales members, including National Key On Premise, National Key Independents & National Partnerships.

The role is responsible for activation planning, implementation and review across 6 state based key account groups, with a venue portfolio of over $1.55M in annual revenue. Working closely with all group account managers to effectively support customers during key activation periods through joint planning sessions; crafting exceptional experiences with our partners through an unparallel collection of iconic brands.

This is a temporary role spanning for 12 months.

Job responsibilities

How you will contribute…

General Administration

• Develop and maintain strong relationships with internal stakeholders, external suppliers and customers. Strong stakeholder management is imperative to the success of this role.
• Provide general administrative support to the State Manager and Sales team, including but not limited to:
  • Coordinate team meetings and activities, supporting initiatives for a positive team culture
  • Action IT & HR requests as required, supporting inductions and management of company assets
  • Coordinate travel requirements for guests and team members, including the preparation of itineraries for meetings and winery visits
  • Ensure invoices for suppliers & agencies are processed and followed up with Accounts as required, assist with set up of new vendors

Sales Support

• Ensure all artwork requests from Account Managers are completed to a high standard, within the required deadline and budget i.e. menus, tasting mats, wine lists and other promotional material
• Prepare sales presentations for new products, vintage rollovers and trade offers
• Provide weekly reporting for team insights i.e stock cheat sheet, market pricing, banner mailers and customer account data as requested
• Manage winemaker visits, including stock, artwork, logistics and coordinate with Account Managers to schedule effectively
• Action free bottle (FOC) requests and ensure all spend is captured accordingly
• Attend monthly supply update and help co-ordinate any interstate stock transfers required
• Manage local Salesforce maintenance requests and account activation tracking
• Support AM’s for local based activity for execution
• Support NSW Key Account Groups in activation planning and execution, including attendance in joint planning sessions and assisting of presentation creation
• Management of incoming non-called customers sales enquiries and general enquiries
• Ordering and co-ordinating delivery tasting stock for NSW sales teams as required
• Ongoing management of contracted customer compliance, and loading new contracted customer business into internal systems

POSM Management

• Ensure all POSM requests from Account Managers are actioned within required timeframes and distributed with consideration of account volumes, opportunities and stock availability
• Identify POSM requirements and place orders, in alignment with AM and within budgets. Monitor transition through to Mainfreight
• Support with maintenance, repairs and logistics of large POSM assets i.e vending machine
• Champion Mainfreight POSM relationship, liaising with team for any queries, follow ups or special instructions
• Facilitate regular Mainfreight site visits to check quality control and deplete obsolete POSM to create efficiencies and reduce storage costs
• Keep POSM catalogue up to date sharing with MHNZ Team and local agency ensuring visibility and active use of assets

Decision Making Authority

Own Authority:

• Prioritize work assignments in alignment with the Account Managers & State Sales Manager

Referred Authority:

• Approval required for purchasing materials, printing jobs, travel bookings, etc
• Refer to Delegation of Authority matrix for details

Profile

We are looking for unique and amazing talent. Join us if you have…

• At least 2 years sales or administration experience with an international fast-moving consumer goods, liquor industry an advantage
• Good understanding of On / Off and eRetail channels
• Wine/Spirit product knowledge is desirable
• Strong numerical, analytical and statistical skills
• Experience in Desktop Publishing with good understanding of printing processes and terminology
• Exceptional communication, networking and interpersonal skills.
• Responds quickly and effectively.
• Able to work under pressure with high attention to detail and strong analytical skills
• Maintains belief, optimism and bounces back quickly from setbacks or failures
• Proactively seeks feedback and development for growth and takes action
• Solution-based team player who can deal with ambiguity & adapt quickly
• Tertiary qualification in Business or Marketing an advantage
• Fluency in spoken and written English

Additional information

When you join Moët Hennessy…

• You embark on a career journey with the leaders of luxury wines, champagnes, and spirits, within the prestigious LVMH Group.
• You enter a world of possibility where career development opportunities across our 5 global regions and within the entire LVMH Group are unmatched.
• You join a passionate workforce within our internationally diverse and inclusive teams, exploring the rich heritage of our Maisons and shaping the next chapter of our story.
• You discover our essential relationship with our terroirs and the soils that define our products. Through our Living Soils Living Together program, we are committed to regenerating soils, reducing climate impact, and empowering communities for a sustainable future.
• You will share in our passion for hosting, the art of living, and creating products that celebrate life’s most memorable milestones, always experienced through responsible tasting.

Ready for a world of possibilities? Discover Moët Hennessy today!