The Long Life/Fresh Food Manager reports to the Store Manager. This role is classified as Level 6 in the GRA.
In the absence of the Store Manager the Long Life and/or Fresh Food Manager acts as Stand-In and reports to the Operations Manager.
The Long Life/Fresh Food Manager is responsible for the whole store team in the Store Manager’s absence. In cases where the Long Life/Fresh Food Manager and the Store Manager cannot agree on a problem or disciplinary procedure, the Operations Manager will make the decision.
OBJECTIVES
1. Maximise sales by providing optimum availability of good quality, well-merchandised products in a clean, safe environment, served in a prompt and friendly manner.
2. Help develop, lead, and motivate a capable team of store staff of the highest quality and standard by following and executing store routines and processes.
3. Minimise costs by tightly controlling inventory losses, quality of contractor’s work, minimising staff turnover and maximising productivity.
4. Maintain the highest standard of cleanliness and safety.
5. Use initiative to control, manage and continually improve the quality of work in the areas of responsibility.
6. Be a constructive team member in the store.
RESPONSIBILITIES
1. Manage the store resources effectively and monitor staff training, development, and performance ensuring Store routines and processes are carried out effectively and accurately.
2. Control annual leave and absenteeism of employees and be aware of WH&S requirements for responsible departments.
3. Encourage, train, motivate and develop the store staff so they reach their full potential.
4. Ensure all Routine Cards are followed by the Store Team.
5. Assist with the induction and training of new employees and further development and training of existing employees.
6. Communicate to the Store Manager all incidents, damages, operational problems, or suggestions.
7. Hold master key and be available for emergency callouts.
8. Estimate sales one month in advance and schedule employee hours to meet productivity and payroll targets. Adjust the plan if required.
9. Ensure all stock is of good quality and within date by rotating according to the rotation schedule.
10. Minimise stock losses caused by store damages, overordering or internal/external theft.
11. Training and maintaining merchandising standards across entire store. Each department to be presented full, ticketed, and clean.
12. Ensure that correct stocktake/stock adjustment process is occurring in all departments, accurate receival of goods and accurate updating of invoices to give an accurate inventory.
13. Ensure information essential for Department Champions/Duty Managers to carry out their responsibilities is communicated to them.
14. Ensure that all equipment is in working order and properly maintained.
15. Maintain a clean, hygienic and pest-free store.
16. Ensure all controls, policies, and procedures (e.g., WH&S, Employee Handbook, Product Recall, Food Safety, Due Diligence, Handling of Payments etc) are followed.
17. Ensure all current legislative and Bernardi internal requirements and responsibilities are always adhered to by store staff and maintain adequate records. Inform and train store staff in all company procedures to comply with legal requirements.
18. Perform any special tasks as specified by the Store Manager that is in the nature of the role.
RESPONSIBILITIES WHILST STAND-IN FOR STORE MANAGER AS PER THE STORE MANAGER POSITION DESCRIPTION.
