Employment Type: Temporary Part Time up to 2 February 2026
Position Classification: Telephonist Lvl 2
Remuneration: 65534.2 - 68201.57 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 24. This is a 24/7 rotating roster, which includes night shift.
Requisition ID: REQ594854
Location: Westmead
Applications Close: Midnight on 16 August 2025
Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.
What you'll be doing
Providing customer service as a Switchboard Operator at the Children’s Hospital Westmead. Can also be responsible for providing frontline customer service in a receptionist role while undertaking a variety ofadministrative duties.
About You
You are someone who has:
- Prior experience, this is ideal but not a requirement as on the job training will be given.
- Demonstrates ability to work in a busy and high pressured environment with the ability to multitask and prioritise workloads.
How to Apply
Click ‘Apply Online’ and submit your application including:
- A resume detailing relevant knowledge, skills and experience (maximum 5 pages)
- Answers to the selection criteria in the Position Description
Additional Benefits (for eligible employees)
- Salary packaging for tax savings
- Meal entertainment savings
- Accrued Day Off (ADO) for Full Time employees
- Access to the Employee Assistance Program (EAP)
- Fitness Passport
- Flexible Work Practice Opportunities
Need more information?
- Click here for the Position Description
- Find out more about applying for this position
- Learn more about The Sydney Children’s Hospitals Network
- Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.
Further Contacts and Support
For role related queries or questions contact Susan Harradine on [email protected]
We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. For Aboriginal candidates who would like to talk to SCHN’s Aboriginal Workforce Consultant, please contact [email protected]
For technical support please contact the customer services team on 1300 679 367 and select option 3.
Child Safe Standards
SCHN is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
Additional Information
- Applicants will be assessed against the essential criteria in Position Description. Please ensure that you review this document to understand the full requirements of the role.
- NSW Health is committed to accessibility and may provide adjustments to the recruitment and interview process as needed, including physical adjustments, interview setup, or scheduling needs.
- SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers.
- Employment of temporary visa holders is only considered if no suitable permanent resident or citizen is identified after labour market testing. Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.
- Eligibility List - An eligibility list may be created for future temporary part time vacancies.
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