At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.
At Sydney Olympic Park, our precinct brings together three iconic brands—Pullman, Novotel, and Ibis—each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.
As part of this precinct, you’ll be joining a collaborative, high-energy team that thrives on diversity, creativity, and connection. We’re proud to be part of a global network while maintaining a strong local identity—where every team member is empowered to grow, contribute, and make a difference.
Job Description
Reporting to the Director of Talent & Culture, you’ll assist in managing all facets of the Talent & Culture function, ensuring alignment with Accor’s policies and initiatives. From recruitment and onboarding to engagement and development, you’ll help build a workplace where our Heartists feel welcome, valued, and inspired.
Here's a summary of your day:
- Own the recruitment process from posting roles on Smart Recruiters to tracking candidates and working with HODs to fill open jobs.
- Prepare contracts, onboarding packs, and welcome kits that make a great first impression
- Keep employee records sharp and up-to-date
- Communicate payroll updates, terminations, and assist with pay-related queries
- Be the go-to for employee questions and manage the T&C inbox with professionalism and care
- Track training progress and probation reviews
- Coordinate recognition calendars for employee awards, birthdays, anniversaries, and milestones
- Support HR reporting, audits, and invoice processing
- Keep internal communications, newsletter and noticeboards fresh, relevant, and engaging
Qualifications
- Tertiary qualification in Human Resources or related field (preferred)
- 12–18 months experience in HR/T&C administration, ideally in hospitality
- Strong knowledge of HR processes and IR legislation
- Excellent communication, organisation, and multitasking skills
- A proactive, empathetic, and culturally aware approach
- Passion for hotel operations and a commitment to Accor’s Heartist values
Additional Information
Why Join Us?
- Be part of a collaborative, multi-brand team in a dynamic precinct
- Access career development opportunities within Accor Hotels
- Enjoy exclusive staff benefits, discounts, and wellbeing programs
- Make a real impact on team culture and guest experience
