The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
The Tender & Proposal Coordinator serves as a pivotal contributor in the preparation and delivery of high-quality tenders, proposals, bids, and related documents (“proposals”). This role encompasses coordinating resources, managing schedules, and ensuring that all submissions align with corporate branding, marketing standards, and best practices. The coordinator actively engages with Proposal Managers, Subject Matter Experts, and internal stakeholders to compile, format, review, and produce professional documentation, while independently managing smaller proposals and renewals.Success in this position requires exceptional organisational skills, attention to detail, and the ability to work collaboratively across teams and time zones—including supporting projects in the Australia/New Zealand (ANZ) region, as well as in North America, Latin America, and potentially the UK. Strong written and verbal communication skills are essential, alongside the ability to interpret complex project requirements and evaluation criteria. Furthermore, the Tender & Proposal Coordinator must demonstrate a high degree of cultural awareness and sensitivity, especially in relation to indigenous communities and public sector engagement. This ensures that submission content not only meets compliance standards but also reflects respect, inclusivity, and an understanding of diverse client needs.
Essential Functions: Daily Duties
- Work with Proposal Managers, Subject Matter Experts, and other internal stakeholders to coordinate, develop, organise, and complete professional, high-quality proposals from initiation through to production and delivery of the final product.
- Review project opportunity documents to evaluate requirements, contractual terms and conditions, and evaluation criteria for bid submission compliance.
- Compile marketing materials, prepare qualification materials, and coordinate development of graphics and page layout design.
- Coordinate the flow of information to ensure internal and external deadlines are met and appropriate reviews are completed.
- Complete document formatting, editing, printing, distribution, and overall document reviews.
- Develop strong internal relationships to foster responses to requests in a timely manner, while maintaining high-quality work consistent with corporate marketing, brand messaging and writing standards.
- Work independently to prepare proposals for small deals (typically up to $50,000 annual contract value) and renewals in coordination with the internal stakeholders and contributors such as Solution Consultants, Sales, Renewals, and Contracts Team. Work with Proposal Managers on larger, more complex deals.
- Implement quality control measures to ensure requirements and corporate standards are met.
Essential Functions: Essential Skills
- Advanced skills in Microsoft Word and experience with large and complex document formatting techniques.
- Proficient with Microsoft Excel, Adobe Acrobat, Microsoft SharePoint, PowerPoint, and Salesforce or other sales CRM tools.
- Familiarity with tender portals/supplier portals such as VendorPanel and TenderLink.
- Familiarity with Proposal Automation tools such as Loopio is preferred.
- Strong business writing, editing, and communication skills.
- Excellent attention to detail and a high regard for accuracy and quality.
- Understanding of basic financial and legal terms and functions, along with experience working with budgets and schedules.
- Demonstrated cultural awareness and sensitivity, particularly in relation to indigenous communities and public sector engagement.
- Strong interpersonal, organisational, and time management skills with the ability to work successfully in a fast-paced environment with changing workload demands.
- Strong stakeholder engagement and collaboration skills, with the ability to navigate diverse teams and priorities.
- Comfortable working autonomously and remotely.
Experience/Credentials: Required
- 1-2 years of experience with government/public sector proposals (federal, state, local/council) and procurement processes.
- 1-2 years of strategic writing experience (including development of proposal templates, executive summaries, and technical/security specifications).
- 1-2 years of experience assessing, developing and managing proposals for small to medium opportunities (up to $50,000 annual contract value).
- Post-secondary education in Business, Communications, or a related field.
Experience/Credentials: Preferred
- Experience in a software or professional services industry.
- Certification in Proposal Management (e.g., APMP/Shipley) is highly valued.
- Familiarity or a willingness to learn about Work Health and Safety (WHS) Information, Anti-slavery and human trafficking laws, Workers Compensation legislation, and policies around indigenous peoples, diversity, and sustainability, which are critical in ANZ proposals.
Other Job Info:
- Flexibility: may be required to work late hours to accommodate team members in the USA, Canada, and Latin America.
- Career Progression: This role offers a pathway to advancement into roles such as Proposal Manager I or other roles in proposal operations and sales support, providing opportunities to take on increasingly complex proposals, lead cross-functional proposal teams, and contribute to strategic planning and execution. Candidates who demonstrate initiative, leadership, and a strong grasp of proposal strategy will be well-positioned for growth within the Granicus proposal management team.
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.
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