Work type: Full time
Location: Melbourne
Categories: Security - Aviation, Management
ISS IS A PLACE TO BE YOU
We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.
”Connecting People and Places to Make the World Work Better”.
ISS Security is seeking a dynamic and experienced a Terminal Aviation Security Manager to lead day-to-day operational activities at Melbourne Airport. This pivotal role ensures smooth operations, compliance excellence, and outstanding customer experiences across all ISS aviation points. You’ll be the first point of escalation for Aviation Protection officers and a champion of our core values and leadership principles.
Key Responsibilities
- Lead and coordinate daily operations and compliance activities
- Act as the first escalation point for security-related concerns
- Conduct spot audits and support internal investigations
- Monitor staffing, rostering, and operational calendars
- Drive performance management and staff development
- Communicate operational changes and release SOPs/toolbox talks
- Champion customer service aligned with ISS and Melbourne Airport standards
- Support innovation and continuous improvement initiatives
- Promote and maintain OH&S standards and practices
What We’re Looking For
- Proven customer service excellence in aviation or similar environments
- Strong leadership and mentoring capabilities
- Experience in managing operational compliance and performance
- Excellent verbal and written communication skills
- Organised, outcome-focused, and deadline-driven
- High personal integrity and professionalism
- Hospitality, sales, or customer-facing roles
- Aviation industry or airline operational experience highly desirable
What is in for you?
- Be part of a global leader in integrated facilities services and aviation security
- Work with passionate professionals committed to excellence
- Competitive salary package and career development opportunities
To apply for this role please click on the 'apply' link and complete the online application.
**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**
ISS IS A PLACE TO BE WHO YOU ARE
Every ISS employee, or “Placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.
ISS IS A PLACE TO BECOME WHAT YOU WANT
ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.
ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER
With over 485,000 employees throughout 46 countries ISS is a company of belonging.
Advertised: 27 Aug 2025 AUS Eastern Standard Time
Applications close:
