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Tournament Services Lead - Transport

Tennis Australia
$80,344 - $101,733 a year
Victoria
Full time
1 day ago
At Tennis Australia, we’re creating a more playful world through tennis – for everyone. From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.
We’re a team of imaginative and passionate people who believe in the power of sport to make a difference.

Want your chance to make a mark on a world-class, record-breaking event? We are hiring for a Tournament Services Lead – Transport to join our Tournament Services team to deliver the Australian Open 2026. This is a full-time fixed-term contract from August 2025 to February 2026.
As this is a seasonal role, we require full availability and flexibility across the summer months, December – February. If you're ready to help us serve up real impact, we’d love to hear from you.
We’re committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

About the role
The Tournament Services Lead – Transport is responsible for coordinating and managing the Australian Open’s entire transport operations for players as well as AO’s corporate partners and sponsors.
In this role you will be responsible for:
  • Leading and managing the development and delivery of all Australian Open transport operations, including oversight of all Transport Operations staff.
  • Drive recruitment, induction, training and performance for the Transport Operations team.
  • Managing the day-to-day operations during the event, resolving issues in real time and ensuring all transport services run smoothly across venues.
  • Overseeing budgets, systems and tools, including workforce planning, transport apps, training materials and the Transport Operations Manual.
  • Collaborating with internal teams (Event Ops, Commercial) and external stakeholders (Melbourne Airport, Transport Companies) to deliver a seamless service before, during and after the event.

About you
To be successful in this role you will:
  • Proven project management skills with strong attention to detail and the ability to perform under pressure in a fast-paced environment.
  • High-level understanding of transport requirements at major events is preferred; however, we welcome candidates with broader major event operations experience.
  • Excellent interpersonal and communication skills, with the ability to influence, negotiate, and build rapport with diverse teams and stakeholders.
  • Technically proficient, with strong computer skills across databases, Microsoft Office, and web-based systems.
  • Preparedness to be flexible in regards to working hours and arrangements relating to work associated with Tennis Australia

What’s to love?
  • Career development with a range of formal education and on the job training opportunities
  • Tickets to the Australian Open
  • Monthly health & wellbeing activities with access to CorePlus Pilates
  • Onsite gym, tennis facilities & free onsite car parking
  • A range of discounts from our sponsorship partners

To Apply
If you think you’re up to the challenge, we’d love to hear from you! Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered. You must hold (or be willing to obtain) a current Police Check and Working with Children Check.
If you need assistance or adjustments to fully participate in the application process, please contact
[email protected]
.

Applications close Friday 15th of August, however we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate.
Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen.
We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on
LinkedIn
to stay up to date on the latest news and opportunities.
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