Midland City Hyundai, Kia, MG and LDV are seeking a customer focused Trainee Automotive Service Advisor for an exciting opportunity to join our busy Service Department.
This is an unparalleled career advancing opportunity for a driven, ambitious professional to advance your career and achieve high earning potential with across four leading automotive brands.
The Role:
Greet customers warmly, listen attentively to their concerns, and provide professional recommendations for vehicle repairs and maintenance.
Build long-lasting relationships with customers, ensuring their satisfaction and loyalty to our dealership.
Schedule service appointments and ensure efficient allocation of resources to meet customer demands.
Coordinate with the service technicians to provide accurate estimates and timelines for repairs.
Communicate with customers throughout the service process, keeping them informed of progress and any necessary updates.
Identify opportunities to promote additional services and accessories that enhance customers' vehicle ownership experience.
Provide knowledgeable advice and recommendations on service packages, extended warranties, and vehicle upgrades, with the goal of increasing sales and revenue.
Ensure all necessary documentation, including work orders and invoices, is completed accurately and in a timely manner.
What we’re looking for:
Outstanding communication skills and commitment to delivering an unparalleled level of customer service
Excellent listening and problem-solving skills
Exceptional organisational and time management skills with the ability to multi-task
Enthusiastic, friendly and proactive demeanour with a helpful attitude
Career focused, resilient and a drive to succeed
Computer literate with strong accuracy and attention to detail
Full WA drivers’ licence is essential
No previous experience necessary
What's in it for YOU:
Company drive vehicle and fuel card
Excellent remuneration package with uncapped commissions $$$
Be part of a national, innovative automotive company
Paid parental leave
Long service and loyalty incentives
Salary package your next vehicle through novated leasing
Discounts at restaurants, hotels, gym memberships and entertainment
Access to free, professional counselling through our Employee Assistance Program (EAP)
Free Swan Yacht Club membership
Discounted rates for First Aid training
Who we are:
When joining a Midland City dealership, you are also joining Autoleague, one of Australia’s largest and most innovative automotive retailers with 40+ franchise points representing the world’s largest manufacturers and over 1,800 employees nationwide.
Midland City consists of world-renowned brands such as Hyundai, Mitsubishi, MG, Kia, Suzuki, LDV and services such as Opposite Lock, WA Car Buying Centre and Boating Co.
To provide our customers with an experience like no other we need the right people to be part of our crew, if you think that’s you, we would love to hear from you.
Ready to Apply?
If you’re ready for a career like no other, we want you to join our team. Send us a copy of your resume and cover letter by clicking 'Apply'.
- Due to the number of applications, we will be only contacting those who have been shortlisted
Please note: Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.
