WORKING AT SMART WFM
We are continually seeking talented individuals from around the world to advance their careers at Smart WFM. For this role, we are looking for an Australian-based experienced Implementation Consultant (TLM Advisory).
Role profile:
- Provide expert advisory leadership across Augmentation & Direct Work streams.
- Gather, validate, and translate requirements into tailored solution designs.
- Act as a trusted advisor and subject matter expert on UKG Ready TLM modules.
- Lead clients through implementations, testing, and adoption of solutions.
- Mentor consultants, sharing best practices to uplift delivery quality.
- Partner closely with Project Managers to ensure seamless governance and strong client engagement.
- Strengthen delivery processes to drive consistency and continuous improvement.
- Proactively communicate with clients and stakeholders to ensure trust and alignment.
What We’re Looking For
Must Have:
- 2+ years’ hands-on experience with UKG Ready TLM implementations.
- Strong knowledge of TLM solution design.
- Excellent stakeholder management and communication skills.
Nice to Have:
- 2–3 years’ consulting experience (or equivalent in-house consulting background).
- Experience mentoring or coaching peers.
- A passion for problem-solving, critical thinking, and improving business practices through technology.
This role is based in Australia.
What is the Smart WFM Work Experience?
At Smart WFM, we focus on providing the best possible support to our consultants. As a mature-thinking company, we believe that people are the most important aspect of our business. Our objective is not to create a cookie-cutter culture where everyone acts and thinks the same way, but rather to allow each individual to flourish and express themselves in their own unique fashion, all while experiencing a great sense of belonging.
We want each of our consultants to achieve success in whatever form it takes—from running a marathon to configuring a SaaS system or delighting a customer with great service. While other companies may focus on Employee Assistance Programs for burnout support or massage sessions for stress relief, for us, we are more concerned with not allowing our teams to land in those situations in the first place. We constantly review what we do and how we do it, to ensure positive and memorable employee experiences - experiences that are empowering and which allow you to maximise your value.
We have a statement at Smart WFM known as the 'Dr. Seuss Policy'. It's built around one of Dr. Seuss's famous sayings " Today you are You, that is truer than true. There is no one alive who is Youer than You." - In essence, we work with you to personalise the way you work at Smart WFM.
Smart WFM has a Mature level of thinking, Trust, Communication, and Cooperation. We value diversity because it brings new ideas and perspectives to our work. We allow everyone to simply be who they are so that their work is fulfilling. That's how we create an enjoyable work environment with true meaning.
️ ONE LAST THING
We communicate through our recruitment email system; however, emails may land in your spam mailbox. If you don't see a response from us, please check your spam box for emails from BambooHR, and add them to your safe list so you don't miss out on any communication.
Thank you for taking the time to consider us as a place to develop your passion and grow your career.
The Smart WFM Talent Team
