Venue Manager & Assistant Venue Manager - Highpoint
Venue Leadership Roles
Venue Leader
Melbourne
Permanent / Full Time
VIC - Victoria
Lead a buzzing new venue that's already thriving!
Join a fun, high energy team with big goals and great vibes!
Level up your career with one of Australia's fastest growing brands!
Yo-Chi has OFFICIALLY landed at Melbourne's iconic Highpoint Shopping Centre and the word has got around fast! Now we're looking for an exceptional Venue Manager and Assistant Venue Manager to help lead the way, bring the good vibes, and shape this thriving new store.
As a Venue leader, you’ll be at the heart of it all. You'll ensure every guest leaves with a smile, every shift runs smoothly, and your team feels inspired and supported. You'll oversee everything from team development and customer service to inventory, KPIs, and venue performance.
What you’ll do:
Lead by example and drive exceptional customer experiences.
Maintain high standards of cleanliness and smooth daily operations
Manage daily operations, stock control and inventory
Champion a safe, positive work environment that meets all Health & Safety standards
Recruit, train, motivate and develop a high performing team
Own key metrics like Labour, COGs, and P&L
Leadership experience in retail or hospitality (QSR = bonus!)
A people first mindset with demonstrated experience building strong teams
Positive, proactive, and hands on. You lead from the front!
Solutions focused
Strong organisational skills and ability to remain calm in high impact environments
Confident managing rosters, performance, and team development
Join a booming new store that’s already off to an incredible start
Real growth opportunities with one of Australia’s fastest growing brands
Flexible roster, both night and days
Free Yo-Chi every shift (yes, really!)
A fun, inclusive team culture full of good vibes
Ready to join us at this exciting time? Visit our website, check out our Instagram @iloveyochi, or pop into a venue to see for yourself.
