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Ward Clerk

Nepean Blue Mountains Local Health District
Sydney, New South Wales
Full time
6 days ago
Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 2
Location: Nepean Hospital
Remuneration: $64,046.06 - $66,170.25 per annum
Hours Per Week: 38
Requisition ID: REQ571565
Applications Close: 04/08/2025

With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed
and develop in your chosen career role.


About Us
Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.

Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.

Are you passionate about healthcare and committed to delivering exceptional service? We’re seeking a customer-focused and organised individual to join our team as a Ward Clerk, supporting the operations of Ward A11D.

We are looking for candidates who are driven by customer service and dedicated to enhancing the patient journey, while providing efficient and effective support to our frontline healthcare professionals. This role requires excellent communication skills, a high degree of accuracy, and a commitment to delivering consistent, high-quality service.

As the first point of contact, you will manage telephone and email enquiries, as well as face-to-face interactions with patients and visitors, ensuring a welcoming and professional experience for all.

Apply now and become a valued part of a team that puts care and excellence at the heart of everything we do.

Benefits available to eligible NBMLHD employees

  • Accrued Day Off (ADO)
  • Opportunity for extra tax savings through Salary Packaging
  • Novated Leasing
  • Great education opportunities through Education Training Service which offers over 110 courses each year
  • Access to our Employee Assistance Program (EAP) for staff and family members
  • Fitness Passport


NBMLHD is committed to achieving a diverse workforce and is an Equal Opportunity Employer and actively encourages diversity and inclusion within our workforce. We encourage and welcome applications from people of diverse backgrounds including Aboriginal and Torres Strait Islanders; people living with disability; people from a Culturally and Linguistically Diverse (CALD) background; people who identify as LGBTQI+, people with a lived experience of mental health concerns and people of mature age.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.

For assistance with applying through the NSW Health Career Portal please click here.

What you will bring to the role

  • Demonstrated extensive and varied clerical experience and knowledge, including reception experience
  • Demonstrated effective customer service skills
  • Demonstrated excellent written and verbal communication skills and strong interpersonal skills
  • Demonstrated excellent organisational and time management skills
  • Demonstrated experience using Windows based software including databases and experience in using MS Word and Excel with proven typing skills
  • Demonstrated ability to work independently and in a multi-disciplinary team environment
  • Demonstrated ability and commitment to be flexible and adaptable to workplace change
  • Demonstrated knowledge and understanding of confidentiality and privacy including ability to maintain confidentiality at all times


Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

For role related queries or questions contact Lana Hul on [email protected]

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