Position Description:
Develops project plans and manages the implementation within budget and timeline
The Yardi Consultant focuses on providing consulting, application support, and software implementation services to clients in Commercial and Corporate real estate markets. This is a dynamic role incorporating a blend of account management, business requirements analysis, system configuration, testing/troubleshooting, and user training/support. Ideal candidates will have significant experience implementing Yardi software.
Responsibilities
Develops project plans and manages the implementation within budget and timeline
Analysis of client business needs and assistance in developing specifications for software customization and systems integration
Gathers requirements for data conversions and assists client with preparing for data migration
Manages system testing and rollout activities
Field requests via ticketing system, email and/or phone
Understand and interpret client requests quickly & accurately
Enter and manage cases in support ticket system
Troubleshoot and identify root cause of system issues
Provide remote support for clients
Delivers high quality system training customized to clients business processes
Applies knowledge and best practices while serving as an advisor to the client
Qualifications
Experience with implementing Voyager 7 Commercial, Payables and Accounting is required.
Experience with implementing Payscan, P2P, Job Cost, Investment Accounting, and Elevate modules is strongly preferred.
Comprehensive knowledge of real estate, financial, and IT management best practices
Demonstrated ability to manage multiple tasks and competing priorities
Strong technical aptitude and work experience with technical applications and systems
Excellent verbal and written communication skills that are modified to meet customer needs and level of expertise and sophistication
Experience with MS SQL queries and relational databases is preferred
Bachelors degree in accounting, computer science, or equivalent relevant experience
This is a 100% remote position - Sydney area is preferred
Minimal travel to client sites is possible
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