This is an exciting opportunity to work for the Victorian Registration and Qualifications Authority (VRQA) and ensure the quality of training in Victoria. The VRQA is Victoria's education and training regulator. The VRQA's role is includes: - registering school education providers - school boarding premises - home schooling - vocational education and training (VET) providers that deliver accredited training to domestic students in Victoria only, or Victoria and Western Australia only -employers of apprentices and trainees - Group Training Organisations (GTOs) - course accreditation. The role supports the VET and Industry Engagement team that is responsible for the registration and regulation of registered training organisations, GTOs, and course accreditation.
This role will be responsible for the day-to-day administrative support of the VET and Industry Engagement team including application processing, data entry and record keeping. The role is responsible for the main phone line and email inbox The Administration Officer collaborates with a range of stakeholders including prospective and registered training organisations (RTOs) and group training organisations (GTOs) The role requires : - excellent computer skills with the ability to operate customer relationship management systems - good planning and organising skills - good written and verbal communication skills - a customer focused approach with the ability to interact with a variety of people - attendance in the office 3 days per week as per Department of Education policy. The position reports to the Manager, VET and Industry Engagement. Candidates must address the key selection criteria outlined in the attached position description to be considered for this position.
This is an opportunity for an administration professional with excellent computer skills and experience with using customer relationship management systems (CRMs) and databases. The successful candidate will have:
- strong planning and organising skills, with attention to detail
- a customer focused approach with the ability to interact with a variety of people
- good written and verbal communication skills
- the ability to work independently and as part of a team.
Desirable Qualifications and Experience
Experience using databases is essential.
For more details regarding this position please see attached position descriptions.
The Department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page
Applicants requiring adjustments can contact the nominated contact person
Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.
For further information pertaining to the role, please contact Julie Florence - Manager VET and Industry Engagement via (03) 90594537 or julie.florence@education.vic.gov.au.
Applications close 11:59pm on 05/08/2025.