Job Description
Who we are looking for
As a key member of our dynamic team, you will collaborate closely with clients to understand their evolving objectives and proactively drive the entire lifecycle of change initiatives—from initial requirements assessment and solution architecture to successful implementation and post-launch support. Your experience with front/ middle office services coupled with a keen analytical mindset and comprehensive knowledge of system and data flows, will be crucial in translating complex client requirements into practical, value-added solutions. The ideal candidate excels at managing multiple projects simultaneously, adapting to shifting priorities with agility, and fostering strong client relationships to ensure the seamless delivery of innovative State Street Alpha services and products that support our clients’ ongoing growth and success. Your leadership and collaborative capabilities across State Street and Charles River products and services will be essential in driving innovation and elevating client outcomes
Why this role is important to us
Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.
We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.
Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.
What you will be responsible for
- In this dynamic client-facing role, you will play a pivotal part in interpreting client requirements, orchestrating the design and delivery of tailored solutions (operational processes as well as system functionality).
- Conduct thorough impact assessments to evaluate the effects of proposed changes on processes, and technology. Ensuring stakeholders are informed, engaged, and prepared for change.
- Drive the end-to-end lifecycle of operational change projects, from initial scoping, requirements elicitation, and solution design through implementation, go-live, and post-launch optimization.
- Engage directly with external stakeholders to develop a comprehensive understanding of business goals, operational challenges, and evolving priorities.
- Work alongside cross-functional teams to share innovative approaches, establish best practices, and enhance team capabilities for successful client projects
- Creating and managing project plans and timelines
- Organize and conduct project status meetings, including communicating status to internal and external stakeholders
What we value
State Street considers all disciplines when hiring for a job and seeks out candidates who demonstrate the following:
- Strong problem solving and analytical skills
- Project/ Change management skills
- Proven track record in managing and delivering operational change projects
- Ideally with a deep understanding of business processes, system and data flows,
- Experience with front/ middle office services
- Ability to work in a fast-paced, deadline orientated, globally structured team-based environment
- Superior written and verbal communication skills
Education & Preferred Qualifications
- Bachelor’s degree or above
- 5+ years of financial industry experience across middle office systems, services and data domains
- Prior experience with client conversions or change management in the financial industry
- Experience of writing and reviewing business specifications
- The role is part of a global team and as such fluent spoken and written English is required
Are you the right candidate? Yes!
We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.