Business Administrator

Take Your Career to the Next Level in a Dynamic, Growing Practice!

We are a boutique yet busy health and rehabilitation practice looking for a highly motivated Business Administrator to support the daily operations of our practice. In this role, you will be instrumental in ensuring the smooth running of our office and supporting our team of health professionals. If you’re an energetic, highly organised individual with experience in a health or rehabilitation setting and a desire to grow into a senior role, this is an exciting opportunity for you.

This role is ideal for someone looking to build their career within a supportive environment, with the potential to progress into a more senior position based on your performance and achievements.

Key Responsibilities:

• Office and Administration Support:
• Manage daily office operations, ensuring everything runs smoothly, including appointment scheduling for health professionals and clients.
• Coordinate with other administrators to support the overall delivery of office duties and ensure efficiency.
• Maintain a tidy and well-organised office environment, including overseeing supplies and general office organisation.
• Invoicing & Financial Administration:
• Use Xero accounting software to create invoices, manage accounts receivable/payable, and chase outstanding invoices.
• Track overdue payments and ensure all invoicing is completed on time to maintain healthy cash flow.
• Provide general financial support to the team and assist with reconciliation as needed.
• Cost Plan Formulation & Insurance Approvals:
• Formulate cost plans and submit them for approval to insurers promptly and accurately.
• Ensure service requests are prepared and submitted to insurers without delay, facilitating a smooth approval process.
• Maintain communication with insurers to ensure approvals are processed in a timely manner.
• Operational & CEO Support:
• Provide ad-hoc support to the CEO, assisting with scheduling, project coordination, and other administrative tasks to keep the practice running smoothly.
• Take initiative on various operational needs, proactively resolving issues and supporting business growth.
• General Administration & Office Coordination:
• Ensure the office remains well-organised, and assist with general administrative tasks such as creating reports, preparing presentations, and using Microsoft 365 (Excel, PowerPoint, etc.).
• Maintain up-to-date records, handle correspondence, and ensure all documentation is filed appropriately.
• Work Independently:
• Manage your own tasks and priorities effectively, working autonomously to meet deadlines and deliver high-quality work without needing constant supervision.
• Demonstrate a strong sense of accountability and responsibility, delivering work within the company's timelines.

Essential Criteria:

• Experience in business administration within a healthcare, rehabilitation, or allied health setting.
• Strong proficiency in Xero accounting software for invoicing, managing accounts, and reconciliation.
• Experience in chasing outstanding invoices and handling financial administration tasks.
• Familiarity with insurance processes, including cost plan formulation and service request approvals.
• Excellent time management skills and ability to prioritise tasks in a fast-paced environment.
• Strong Microsoft 365 skills (Word, Excel, PowerPoint) for general office duties and reporting.
• Energetic, responsible, and proactive, with the ability to work independently and in a team.
• Excellent communication skills, with the ability to liaise with clients, health professionals, and insurers.

Desirable Criteria:

• Previous experience working in a boutique or small practice environment.
• Ability to manage multiple tasks while maintaining attention to detail and meeting deadlines.
• Interest in developing a long-term career within the health and rehabilitation sector, with the potential for career growth.

What We Offer:

• Competitive salary package based on experience and qualifications.
• A dynamic work environment where your contributions directly impact the success of the business.
• Career progression opportunities – perform excellently in your role, and there is clear potential to move into a more senior role as the practice grows.
• Ongoing professional development and training to support your career advancement.
• A collaborative, supportive team environment where your ideas and efforts are valued.

Interested? Please email your Cover Letter plus your CV to support@synergymed.com.au

Job Type: Part-time

Work Location: In person

Application Deadline: 16/08/2025
Expected Start Date: 03/08/2025