Monash Health is a great place to work
Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.
To see first-hand what our colleagues think about working here, take a look at the following short videos: monashhealth.org/careers.
About the Role
The role on offer is for a Cashier - part time, ongoing to work at Monash Medical Centre - Clayton & Kingston. This is an on-site role and the working days will be Tuesday, Thursday, Friday (week 1) and Tuesday, Wednesday, Thursday (week 2). Hours are 8:00 – 16:30 (24 hours per week). This role in the Revenue Services team is crucial for ensuring correct allocation of all funds coming into Monash Health. Some of your responsibilities will include:
Receipt all payments into their respective billing system accurately and in a timely manner
Provide exceptional customer service and support to both internal and external stakeholders
Prepare end of day reports and banking bags
Assist other Cashiers and staff with any receipting/allocation queries
About Us
Monash Health Cashiers are part of Revenue Services in the Finance department and work across 4 major campuses (MMC Clayton, Dandenong, Casey & Kingston).
Cashiers are a small team who work closely together and liaise with many areas within, and outside of the network.
We are focused, organised and skilled at multi-tasking – confidently handling multiple billing systems & payment types while assisting customers face to face, over the phone and by email.
About You
To be successful as a Cashier, you will enjoy a fast-paced environment with a lot of variety. You will be able to prioritise your day, and have the ability to shift focus as required. Adaptability and an appreciation of change will suit you in this role as it does evolve to suit the needs of the organisation.
What will you need for this role?
Previous customer service experience
Previous receipting / cash handling experience
Intermediate computer skills (MS Office – Excel, Word, Outlook, Teams, SharePoint)
Previous experience in a multi-faceted, fast paced role
The ability to pick up new systems quickly
Problem solving skills and the ability to learn from your mistakes
The ability to work at any of our four locations
A positive and friendly demeanour
Although not required to be successful, these are desirable:
Accounts receivable experience
Basic accounting / general ledger knowledge
Experience with Monash Health’s in-house systems – PBRC, Oracle, Merlin, Health Track, iPM
For a confidential discussion and to explore the opportunity further, please email Tahnee at tahnee.batson@monashhealth.org.
Position Description can be found here
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: XXX