Client Services Manager- Darwin

Regis Aged Care
$60,614 - $76,751 a year
Australia
Part time
17 hours ago

General information

Position number
50534416
Posted date
26-Aug-2025
Closed date
26-Sep-2025
Division
Home Care
Business unit
Home Care
Office location
Tiwi

Description and requirements

  • Permanent Part-time role
  • 3 days per week
  • Immediate start available

About the company

Regis Aged Care is one of Australia's largest providers of aged care services, with in-Home Care provided in Melbourne, Mildura, Launceston, Hobart, Darwin and Cairns.

Our purpose is to provide personalised and respectful care that embraces the experience of ageing.

As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. That's why we make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.

We believe in the power of hearts and minds. Of thoughts and actions. And how the little things make a real difference. We're a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you're physically and psychologically safe at work. We want you to feel seen, valued, and respected for the skills you share and the professional growth goals you bring. So, we celebrate your work, support your life outside work and consider you one of our own from the start

How you'll make an impact

As a senior member of the home care team and reporting directly to our Home Care General Manager, Client Service Managers play a vital role in developing care and support plans that align with client needs and aspirations for an independent, safe, and comfortable life in their own home for as long as possible.

  • Through individualised care management, you will use your skills and knowledge of care requirements to conduct assessments, and develop person-centred care plans focused on fostering client independence, wellness and reablement.
  • You will assist and enable clients and their families to understand how they can use their Home Care Package funding in accordance with the guidelines to achieve positive outcomes that optimise their health, wellbeing and safety.
  • You will build positive and effective partnerships with a range of stakeholders, including clinical experts, allied health professionals, as well as our Home Support Workers, ensuring our clients get the right care and support to meet their individual needs, every time.
  • Your empathetic and responsive approach will contribute to building long lasting, trusted relationships with your clients and their families, and make a real difference every day. If travel is required to visit clients in their home, a company car will be provided.

About you

As a compassionate and reliable individual who prides themselves in delivering customer service excellence, ideally with experience within the health and/or aged care sector, you'll have;

  • Attention to detail
  • A positive and practical attitude with the ability to creatively solve complex care issues
  • Well-developed understanding of person-centred care principles
  • Demonstrated skills in networking and developing strong links with local service providers, suppliers and referrers
  • Strong time management skills
  • A current driver's license.
  • Diploma level qualifications in health/ aged care/ disability/ social welfare (preferred)

Benefits to support and reward you

  • Lots of opportunities to realise your potential in an organisation that invests in your personal development. Enjoy support to grow, learn, and explore new career pathways or specialisations across Australia
  • Salary packaging through Maxxia
  • Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial
  • Regis Employee Referral Program to recommend friends and get financially rewarded
  • Reward and recognition programs to celebrate your hard work

To APPLY

If this sounds like the ideal role for you and you have the skills and experience we're looking for, we'd love to hear from you. So, don't delay, apply today.

Employment with Regis is subject to satisfactory background checks, which include Professional References, NDIS Worker Screening Clearance or Police check, proof of the right to work lawfully in Australia and current year flu vaccinations.

Apply
Other Job Recommendations:

Specialist Anaesthetist Royal Darwin Hospital

Royal Darwin Hospital
Darwin
$318,548 - $403,353 a year
Royal Darwin Hospital (RDH) Department of Anaesthesia & Perioperative Medicine is expanding and we are seeking enthusiastic...
1 week ago

Salesperson - Casual - Darwin

Barbeques Galore PTY Limited
Darwin
$61,576 - $77,969 a year
Do you love talking BBQ, helping customers find the perfect grill, and being part of a passionate retail team? Join us at...
2 weeks ago

Client Services Manager

Omnicom Group
New South Wales
$100,868 - $127,722 a year
  • We learn: We have a heap of training partners including MFA,...
  • Act as the day-to-day contact for assigned client accounts,...
17 hours ago

Client Care Manager

Animal Emergency Australia
Gold Coast City, Queensland
$80,000 - $90,000 a year
  • Access to training, leadership development, and career...
  • Lead and coach a team of Client Care Representatives...
1 week ago

CX Client Service Manager

Clemenger Group
Victoria
  • Manage the day-to-day relationship with the client...
  • Identify new and emerging opportunities with existing...
2 weeks ago

Road Tanker Operator - Darwin

DIRECTHAUL
Darwin
$75,749 - $95,915 a year
Directhaul is a top tier employer in the tanker industry with extensive experience in transportation across the Northern...
1 week ago

The Athletes Foot Sales Assistant - Darwin

The Athlete's Foot
Darwin
$57,797 - $73,184 a year
  • Collaborate with the team to exceed sales goals and KPIs
  • Bring a positive, can-do attitude every day to help...
2 weeks ago

Food and Beverage Attendant - Norfolk Tavern

Endeavour Group
Gold Coast City, Queensland
  • Actively engage with guests by sharing your passion for our...
  • Let our guests know about our amazing ALH Loyalty Programs...
11 hours ago

CHPP Tailings and Support Superintendent

Anglo American
Queensland
  • Ensure that the work practices and systems within the CHPP...
  • Ensure Moranbah North Mine meets its statutory and corporate...
15 hours ago

Sales Consultant

Travel + Leisure Co.
Gold Coast City, Queensland
$68,516 - $86,756 a year
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio...
17 hours ago