Clinic Support Leader

• Managing the daily commercial operations of our Westminster Clinic
• Full time position offering security, stability and progression
• Join an exciting, supportive and progressive company who value your experience.

Clinic Support Leader
Westminster
Full Time

Concentric Health Group is operated by allied health professionals and is one of Australia’s largest and fastest-growing aged care and disability allied healthcare providers.
Our core purpose is simple: To Reach Your Potential! What sets us apart is our complete offering of all allied health therapies under the one roof with state of the art clinics enabling our clients to access all their care needs in the one place.

About the Role

This role is well suited to individuals with a background in practice management, clinic operations, or NDIS administrative coordination. Ideal candidates are highly organized, task-focused, and motivated by achieving measurable outcomes. You will thrive in this role if you enjoy working within established systems and frameworks, take ownership of your responsibilities, and are driven by the success of the team and the clients you support.

• Providing guidance and assistance to Clinic Team Leaders by reviewing clinic data and emphasising the areas for improvement
• Ensuring clinic compliance obligations are being managed:
• Client records are complete and up to date;
• Working closely with our client engagement team
• Covering CTL absences to support the clinic team

You will be someone who:

• Maintains a high level of attention to detail and follows through on tasks
• Communicates clearly and professionally with both clinicians and clients
• Works effectively under pressure, balancing competing priorities
• Values structure and consistency, but can adapt to evolving needs
• Has a strong sense of accountability and understands the importance of data integrity, process compliance, and operational performance

The successful candidate will have:

• Demonstrated experience in scheduling or rostering
• Excellent time management and organisational skills
• Sound computer knowledge and experience in using various IT systems, such as Lumary, Skedulo or Salesforce
• Excellent attention to detail and accuracy
• Ability to manage competing priorities
• Excellent communication and interpersonal skills to deal with all internal and external stakeholders.
• Good analytical and problem solving skills to create logical and practical solutions

Current or willing to obtain:

• NDIS Worker Screening Check
• Working with Children Check

The Concentric Way

• A generous remuneration package with additional incentives
• Flexibility with work hours
• Flexibility with WFH options
• Diverse career pathways with a focus on internal advancement and elevation
• Annual allowance towards professional development and 2 days of study leave
• A structured social events calendar with your team including monthly ‘Fun Fridays’
• Employee Resource Groups that foster a diverse and inclusive workplace
• Access to our Employee Assistance / Wellbeing Program and app for you and your family

This is an excellent opportunity for individuals who take pride in running efficient systems, supporting clinical excellence, and playing a key role in delivering high-quality outcomes within the allied health sector.