Inline Physio Ashgrove is seeking a Part-Time Administration Assistant for 21 hours per week.
Days and Hours:
Wednesday 8:30-1pm
Thursday 8:30-6pm
Friday 8:30-5:30pm
Inline Physio Moorooka is seeking a Part-Time Administration Assistant to join our friendly and dynamic team of Allied Health Professionals. This role offers the opportunity to be an integral part of a small private practice that delivers high-quality healthcare in the heart of Ashgrove.
About the Role
As the first point of contact for our clinic, you will play a key role in providing exceptional customer service and ensuring the smooth operation of our practice.
You’ll be responsible for front desk administration, appointment management, and patient communications while contributing to a welcoming and professional environment.
Key Responsibilities
- Front Desk & Patient Care: Warmly welcome patients and be the friendly face of our clinic.
- Customer Service & Bookings: Confidently manage phone and email inquiries, converting inquiries into appointments.
- Appointment Management: Schedule and oversee bookings using our practice management software.
- Case Coordination: Liaise with insurers, medical centers, and third-party providers (e.g., DVA, WorkCover).
- Billing & Payments: Process invoices, HICAPS, EFTPOS, and Medicare payments (via Tyrohealth).
- Administration Support: Prepare and finalise referral letters, maintain records, and ensure efficient office operations.
- Practice Management: Assist with housekeeping tasks to maintain a well-run and professional clinic.
- Clinic Presentation: Ensure the clinic maintains a professional and welcoming appearance through light housekeeping and organization.
What We’re Looking For
- Exceptional and empathetic customer service skills
- Strong proficiency in computers and technology
- Excellent verbal and written English communication skills
- Professional, proactive, and able to handle confidential information with discretion
- Reliable, detail-oriented, and able to follow established systems and procedures
- A positive team player who fosters a supportive work environment
- Self-motivated, eager to learn, and open to skill development
- Confident with a growth mindset and a problem-solving approach
- Ability to remain calm under pressure and manage competing priorities
- Values working autonomously and independently whilst also receiving managerial support when needed
- Interest and committment in contributing to the growth of the business
- Availability to cover extra shifts when your fellow admin team member takes leave as they will for you
Previous experience in health administration is preferred, but we welcome candidates with other office or administrative experience.
Training & Support
- You’ll receive 3 days of one-on-one training with our current experienced Admin Assistants
- Our cloud-based systems ensure access to remote support from staff at our other locations and the company director.
- A comprehensive online procedures and training system is available for ongoing guidance.
Expected Training Start Date: Wednesday 27/08/2025
How to Apply
If this role sounds like the perfect fit for you, we’d love to hear from you!
Please submit your CV to kyla@inlinephysio.com.au with the subject line:
"I'm Your Moorooka Admin Assistant"
We look forward to starting the conversation with you!
Job Type: Part-time
Pay: $28.00 – $30.00 per hour
Benefits:
- Employee discount
Experience:
- Microsoft Office: 1 year (Required)
- Administration: 1 year (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
Expected Start Date: 27/08/2025