Ibis Perth has recently undergone a stunning refurbishment, unveiling a fresh new look that elevates the guest experience to a whole new level. Ideally located in the heart of Perth’s vibrant West End, just 300 metres from the bustling Murray and Hay Street shopping malls, the hotel features 192 modern, air-conditioned rooms. Guests can also enjoy our stylish, elevated bar and all-day dining outlet, serving up delicious meals and refreshing beverages. With our revitalised spaces and warm service, Ibis Perth is ready to leave a lasting impression.
Job Description
12 Month Maternity Leave – Conference & Events Coordinator – 30 Hours per week
The newly reopened Ibis Perth and it’s 5 versatile events spaces Chelsea Social are on the lookout for a passionate Conference & Events Coordinator to join our dynamic team on a 12-month maternity leave contract. Based in vibrant Perth CBD, you'll be crafting, coordinating, and delivering seamless events that leave a lasting impression.
Your vibe: Organised, energetic, and a natural people person
Your role: Manage event bookings, liaise with clients, and ensure every detail is perfect
Key Responsibilities:
- Proactively manage and maintain the conference and events database, including key client and contact details.
- Prospect and identify new business opportunities for conferences, events, and group bookings.
- Prepare detailed and tailored event proposals and quotations, covering venue hire, function spaces, menus, AV, accommodation, and packages.
- Coordinate the complete event process from initial enquiry to post-event follow-up, ensuring a seamless client experience.
- Prepare and distribute weekly forecast reports outlining upcoming events and communicate effectively with all relevant departments.
- Identify high and low demand periods and implement strategic selling initiatives to maximise revenue.
- Conduct site inspections and host familiarisation events for clients and key partners, including thorough post-visit follow-ups.
- Lead and participate in weekly Banquet Event Order (BEO) meetings and support sales meetings as required.
- Monitor competitor activity within the local market and recommend appropriate adjustments to selling strategies.
- Coordinate the production of sales collateral, including conference kits and direct mail campaigns, in collaboration with the Director of Sales & Marketing.
- Assist the operational team with food and beverage service coordination for conferencing and event functions, as required.
- Liaise with the Food & Beverage Manager to ensure smooth execution of all conference-related services.
- Ensure conference areas and back-of-house spaces are well maintained, clean, and operationally ready.
- Work closely with the Maintenance department to address and resolve service requests promptly, prioritising guest needs.
- Support on-site group events and coordinate with relevant departments to deliver exceptional service and event outcomes.
- Deliver accurate and professional event handovers to all operational departments to ensure flawless execution.
Why us: Work with a supportive team, gain valuable hospitality experience, and make your mark across 5 newly refurbished spaces at Cheslea Social.
Qualifications
- Previous experience in Conference & Events Sales within hospitality or hotel environments
- Strong attention to detail and a passion for delivering exceptional client service
- Excellent communication and interpersonal skills
- Ability to prioritise and multitask in a fast-paced setting
- Strong knowledge of event quoting systems (e.g. Conference Vision) and CRM tools
- A proactive approach to sales, with a drive to exceed targets and deliver results
- Understanding of hotel sales, revenue management, and rate structures
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
If you thrive in fast-paced environments and love making magic happen behind the scenes, we’d love to hear from you!