CRM & Loyalty Specialist

Jivaro
$90,000 - $100,000 a year
New South Wales
Full time
1 week ago
  • 2 Days WFH & stunning Sydney CBD Office Location
  • Huge mentorship & career progression opportunities, within a stellar team
  • Working side-by-side with the Head of Digital & Digital Marketing team

The opportunity to join an iconic Australian brand, to help shape, drive & deliver the CRM & Loyalty strategy, executing cutting-edge Retention strategies across a large database.

The Role:
Supporting the Head of Digital & Digital Marketing Manager, to drive growth & retention strategies across the customer database, executing the promotional calendar, mapping customer journeys and building audience segments. You will be responsible for helping to shape & deliver newly created Loyalty Program activity, supporting on day-to-day operations & continuous improvement.

Essential Skills & Responsibilities:
  • A solid, demonstrated background within CRM, Digital & Email Marketing & Loyalty focused roles
  • Experience within the Retail, Fashion & Apparel sectors would be hugely advantageous but not essential
  • Strong, hands on experience with platforms such as Klaviyo, Yotpo, Salesforce Marketing Cloud or Emarsys
  • A genuine passion for customer engagement, retention & Loyalty Marketing
  • A strong analytical mindset & ability to analyse and present key trends and insights
  • Solid exposure to building journey flows & data segmentation
  • A forward-thinking focus, innovative in everything you do & ahead of industry trends

The Benefits:
  • Joining an iconic Australian Fashion brand, with huge backing
  • 2 days WFH, Sydney CBD office location & flexible working hours
  • Solid discount policies across beautiful, Luxury product
  • Working directly alongside an incredible inhouse team and reporting straight to the Digital Marketing Manager, with a dotted line to the Head of Digital
  • Be part of a fast-paced, super high-performing and innovative company culture

Excited? You should be!

If this sounds of interest, please get in touch today & apply or send your resume to Charlotte - charlottejohnson@jivaro.com.au
Apply
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