Northern Rivers Collision Centre is a busy, well-established Smash Repair business in Billinudgel, NSW.
We are seeking a highly organized and personable individual to join our team. Candidates must have a current driver's license and motor vehicle industry experience is an advantage.
In this role, you will be the first point of contact for customers, guiding them through the process of repair services with professionalism and care. Your responsibilities will include but are not limited to handling customer enquiries, providing accurate information about services, responding to emails, data entry, parts ordering and general administrative tasks.
Candidates must meet the following criteria:
- Proficient in MS Office, email correspondence and communication via phone
- Be able to multitask in a busy environment
- Excellent Customer Service skills and the ability to provide an “above and beyond” approach to each customer’s experience with Northern Rivers Collision Centre.
- Ability to problem solve
This position is full time Monday-Friday and every second Saturday from 8am – 12pm. Please apply via this application or alternatively email your resume to admin.ocean@nrcgroup.com.au
Employer questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Customer Service Representative?
- Which of the following Microsoft Office products are you experienced with?
- Do you have a current Australian driver's licence?
Job Types: Full-time, Permanent
Pay: $55,000.00 – $65,000.00 per year
Application Question(s):
- How many years experience do you have as a Customer Service Representative?
- Do you have experience with the following Microsoft Office products namely Word, Excel and Outlook?
- Do you have a current Australian Drivers Licence?
Work Authorisation:
- Australia (Required)
Work Location: In person