Your role at St John of God Mount Lawley Hospital
We’re looking for an experienced and highly organised professional with previous clerical experience and a demonstrated work experience in departmental roster coordination to join the Day Therapy Unit team.
As Day Therapy Unit Team Leader you will proactively coordinate and lead the day to day administration operational requirements of the Day Therapy Unit (DTU) and support the administration team in providing a high level of clerical services and customer service.
If you are looking for a role where you can make your mark and act autonomously in improving and streamlining processes and procedures to enhance operational compliance, this is the role for you.
The role is offered on a permanent part-time basis working 30.4 hours per week.
The Position - Day Therapy Unit Team Leader
- Prepare departmental rosters for DTU Administration Caregivers.
- Coordinate leave relief including planned and unplanned leave ensuring all reception areas are covered appropriately.
- Supervise and co-ordinate daily clerical activities, including monitoring and supporting clerical caregivers.
- Support the Manager Allied Health to effectively manage caregiver disciplinary matters, including caregiver complaints and performance management programs.
- Assist the Manager Allied Health in recruitment and training of clerical caregivers and performance appraisals.
- Receive new referrals, enter the information into the Patient Administration System (WebPAS) and have all referrals assessed by clinicians.
- Monitor and action Outpatient requests from the Clinical Information System (CIS).
- Create and maintain patient information in the Patient Administration System in a timely manner.
- Ensure that appropriate action is taken for appointments including arranging tests and the availability of all patient documentation prior to the appointment.
- Ensure all appointments are correctly booked into WebPAS and patients are appropriately notified of their appointments.
- Manage the DTU waitlist.
- Receive all Outpatient-related telephone calls, evaluate and initiate any action required.
- Collect, control and direct messages and Health Information Services to nursing and medical staff
To succeed in this role, you’ll have excellent interpersonal and written communication skills, with the ability to liaise professionally with managers and caregivers. You will have demonstrated experience in departmental roster coordination and the ability to use own initiative, being able to organise and prioritise clerical tasks with minimal supervision. In addition, you will be proficient in using varied computer software packages including Patient Administration systems and MS Office products and have a strong front line and customer focus.
Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you
- Salary: $85,508 to $87,204 (pro-rata) plus 12% superannuation
- Permanent part-time position working 30.4 hours per week
- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing
- work related expenses
- self-education and
- additional superannuation
- A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
- Employee support through our dedicated free Employee Assistance Program (EAP)
- Green travel allowance – if you walk, car pool or use public transport you could be eligible for up to $1,500 per year
- Access to fitness and wellbeing benefits throughFitness Passport
For enquiries contact Luke Heard-Stone, Manager, Allied Health, on 0400 357 306
Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.
Position may be filled before closing date if a suitable candidate is identified
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.