Front Office Coordinator / Receptionist – Iconic Smiles (Sydney, NSW)
Deliver world-class care with a smile.
Are you a motivated, well-presented, and organised individual who thrives in a fast-paced, patient-focused environment? Iconic Smiles, a premium cosmetic and implant dental clinic, is looking for an exceptional Front Office Coordinator / Receptionist to be the face of our brand.
About Us:
At Iconic Smiles, we don’t just treat teeth—we transform lives. With cutting-edge technology, advanced digital smile design, and a commitment to excellence, we offer a superior dental experience for patients seeking cosmetic, restorative, and implant dentistry.
About the Role:
As our Front Office Coordinator, you’ll play a pivotal role in shaping each patient’s first impression. You’ll be responsible for providing outstanding customer service, managing bookings, coordinating clinical schedules, and supporting day-to-day operations with professionalism and care.
Key Responsibilities:
- Greeting patients and managing check-ins with warmth and efficiency
- Scheduling appointments and managing clinical diaries
- Answering phone and email inquiries with professionalism
- Handling payments, HICAPS, and private health fund claims
- Coordinating treatment plans and follow-up appointments
- Supporting the dental team in delivering 5-star patient care
- Ensuring the front desk runs smoothly and reflects our premium brand
You’ll Need:
- Previous dental or medical reception experience (minimum 1 year preferred)
- Impeccable presentation and communication skills
- Strong computer literacy (experience with dental software is ideal)
- Ability to multitask, prioritise, and remain calm under pressure
- A caring, confident, and patient-focused attitude
- A team player mindset with a desire to grow in a premium clinical environment
What We Offer:
- A supportive and professional team
- A beautiful, modern practice in a prestigious location
- Opportunities for training, upskilling, and career progression
- The chance to work with leading clinicians in cosmetic and implant dentistry
- A fun, respectful, and empowering work culture
Position: Full-time
Ready to join the Iconic team?
Please email your resume and a short cover letter to iconicsmiles.syd@gmail.com, and tell us why you’d be a great fit.
Job Type: Full-time
Pay: $75,000.00 – $80,000.00 per year
Work Authorisation:
- Australia (Preferred)