Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
What this opportunity involves:
JLL is seeking an experienced General Manager to lead our premium Melbourne Quarter assets on behalf of Lendlease. This exceptional opportunity involves managing One and Two Melbourne Quarter, totalling over 77,000 sqm of Grade A office space.
As General Manager, you'll be the primary point of contact for the Lendlease Asset Manager, overseeing all aspects of these premium assets while driving customer satisfaction and retention across 24 tenants.
An overview of the role:
Serve as primary point of contact for Lendlease Asset Manager, overseeing operations of One and Two Melbourne Quarter premium Grade A asset- Develop strategic asset plans focusing on positioning, leasing, capital works and marketing strategies for both properties
- Drive customer satisfaction and retention across 24 tenants through proactive engagement and targeted experience-enhancement programs
- Maximise financial performance through effective budget management, expense control and revenue optimisation
- Lead and develop the Melbourne Quarter team including Property Manager, Senior Finance Manager, Engineering Manager and Senior Customer Relationship Manager
- Monitor Melbourne market trends to identify opportunities for continuous improvement of tenant experience
- Implement sustainability initiatives to maintain high NABERS Energy ratings and WELL Platinum certification
- Ensure timely, accurate delivery of analysis for asset plans, monthly reports, annual reports and property business plans
- Maintain compliance with all relevant laws, regulations, and industry standards while implementing comprehensive risk management practices
- Partner effectively with stakeholders across APPFC and Aware Super funds to ensure alignment on strategic goals
Sound like you? This is what we’re looking for:
Bachelor's degree in Business Administration, Real Estate or related field- Current Victorian Real Estate License
- Minimum 5+ years' experience in a General Manager or similar senior leadership role, specifically with premium/A-grade commercial assets
- Comprehensive understanding of Melbourne commercial real estate operations, market dynamics and competitive landscape
- Exceptional leadership abilities with proven track record of team development
- Outstanding interpersonal and communication skills across all stakeholder levels
- Demonstrated success in customer retention strategies within premium commercial environments
- Advanced analytical and financial acumen for complex budget management
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number AFREQ443739