Greyhound Australia - People and Culture Generalist

Greyhound
Queensland
1 day ago

The Company

Greyhound Australia is Australia’s only national coach company and has proudly connected Australians for over 110 years.

In 2023, we entered an exciting new chapter with the Entrada Travel Group acquiring Greyhound Australia which expanded our travel/tourism operations across Australia and New Zealand. We're focused on the future, and we're proud to be ambassadors of the beautiful country we share and explore every day.

Now is a really great time to join our growing organisation!

The Role: People & Culture Generalist

You will be joining in a small, close-knit People & Culture team — reporting to the People & Culture Manager and working alongside a People & Culture Officer. This role covers all facets of People and Culture and plays a critical role in connecting with our remote and diverse workforce.

This role would suit a degree qualified Human Resources professional with 2-5 years' experience, who really wants to grow and develop their career.

This role has flexibility to work from home two days per week, onsite parking, monthly BBQs and discounted travel.

Key Responsibilities Snapshot

Employee Engagement, Reward & Recognition

  • Assist with the implementation of Greyhound’s Reward, Recognition & Engagement strategy.
  • Regularly engage with remote employees to foster connection and belonging.
  • Lead initiatives like the Values Champion Program, recognising employees who demonstrate our culture and values.

Recruitment & Retention

  • Partner with leaders to recruit values-aligned, best-fit candidates
  • Implement and promote our employee retention strategy to reduce turnover.
  • Coordinate job ads, interviews, new starter documentation, and onboarding processes.

Advice & Support

  • Assist the People and Culture team with day-to-day administration, documentation, and support tasks
  • Provide practical support and advice to managers and supervisors to enhance leadership and people management capability.
  • Support our employees with Enterprise Bargaining Agreement (EBA) questions
  • Act as a point of contact for P&C related matters.
  • Assists with disciplinary meetings, employee conduct and investigations with fairness, confidentiality, and professionalism.

Reporting & P&C Metrics

  • Contribute to monthly board reporting.
  • Analyse P&C data and trends to inform people strategies and ensure compliance.
  • Conduct and interpret reviews of Greyhound’s EBA to maintain alignment with IR standards.

Learning, Development & Training

  • Help develop and manage content in Greyhound’s Learning Management System (LMS).
  • Assist with delivering internal training sessions and workshops.
  • Identify skills gaps and future workforce needs via performance review and planning conversations.

Policy Development

  • Contribute to the development, review and communication of P&C policies that align with legislative and organisational requirements.
  • Maintain accurate employee records

Employment Hero Implementation

  • Support the successful implementation of Employment Hero, our new HRIS, including process setup, data integrity, and training.

Experience Required

  • Tertiary qualifications in Human Resources and a minimum of 2+ years’ experience in a Human Resources/P&C generalist role.
  • Experience across all facets of People and Culture including industrial relations, employee relations, performance management, termination risks, National Employment Standards, and the Fair Work Act.
  • Exceptional ability to build trusted relationships at all levels of the organisation.
  • Demonstrated initiative, sound judgement, and a pragmatic problem-solving mindset.
  • Strong attention to detail
  • Experience working with HRIS platforms, particularly Employment Hero.
  • Familiarity with learning management systems (LMS) and experience in designing or delivering training content.

Our values mean a lot to us and the People and Culture Generalist is expected to demonstrate and promote Greyhound Australia’s values at all time;

  • Be Safe
  • Delight our Customers
  • Be Empowered
  • Enjoy What You Do
  • Be Accountable
  • Let’s Collaborate

If you would like to join Greyhound Australia during this exciting time, please apply now.

Apply
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