Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our team are at the heart of everything we do. We provide gracious and dependable hospitality, across our three internationally renowned brands, PARKROYAL, PARKROYAL Collection and Pan Pacific.
We are seeking a service focused Guest Service Agent to join our team.
This is a great opportunity to work within a strong team to develop your career in a supportive and fun environment.
Benefits
- Attractive salary package
- Discount parking
- Hotel discounts through our global alliance program Discovery
- 50% off food and 50% off beverages at the hotel’s restaurant ABODE Bistro Bar
- Discounted accommodation across worldwide Pan Pacific Hotels Group properties
- Ongoing learning and development through our globally recognised online platform
- Complimentary meal whilst on shift
- Health and Wellbeing - Employee Assistance Program & Discounted BUPA Health Cover
- Reward and Recognition Program
The successful candidate will:
· Experience with Opera or similar PMS system
· 1-2 years of Front Office experience within a 4-5 star environment
· Reservation experience is highly desirable
· A passion for the hospitality industry & an eye for detail
· A customer service focus and solid teamwork
· Well presented with an outgoing personality
· Available to work shifts including evening and weekends
· Excellent communication and time management skills
Ideally you will have:
· Experience in General administration within a fast paced environment
· Excellent attention to detail
· Strong interpersonal skills and a high level of verbal and written communication
· Ability to work both autonomously and as part of a team, incorporating effective planning, time management and organisational skills to achieve quality outcomes
· Able to work between 20-30 hours per week, with 7-day availability would be preferable
Pan Pacific Hotels Group encourages work-life balance and offers an attractive package, including a competitive salary, duty meals, hotel discounts with our Global Hotel Alliance program www.gha.com, as well as many other great local benefits.
If you share our values and are passionate about driving a strong culture of success, are driven, and are seeking to develop a career with a rapidly growing international hotel brand, then APPLY NOW or click on the link to find out more about what Pan Pacific Hotels Group has to offer.
Job Types: Part-time, Permanent
Pay: $32.64 per hour
Benefits:
- Employee discount
- Free food
- Professional development assistance
Experience:
- OPERA: 1 year (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person