Guest Service Agent

PT. MINORI
$54,008 - $68,386 a year
New South Wales
Part time
3 weeks ago

    Part-time
    Company Location: Oaks Sydney Goldsbrough Suites

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Job Description

Guest Service Agent, Part Time, Oaks Sydney Goldsbrough Suites.

Hourly rates (excluding super):

Monday - Friday: $26.70
Saturday: $33.38
Sunday: $40.05

From the moment guests arrive, you’ll make them feel at home with your warm presence. You’ll guide them through seamless check-ins, check-outs, and share local dining and attraction tips, leaving a lasting impression with your exceptional service and energy.

Key Responsibilities:

  • Welcome guests with a warm, friendly presence.
  • Conduct smooth check-ins and check-outs.
  • Share local dining and attraction recommendations.
  • Provide exceptional service with energy and care.
  • Resolve guest issues promptly and effectively.

Qualifications

We’re seeking candidates with:

  • Hospitality or customer service experience.
  • Professional, clear communication across channels.
  • Proactive, guest-focused service.
  • Effective problem-solving for guest satisfaction.
  • Polished, professional demeanor.
  • Flexible availability for weekends, holidays, and varied shifts.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

  • Competitive Compensation: A highly competitive, negotiable remuneration package tailored to your experience and expertise.
  • Career Growth: Learning and development programs to boost your career.
  • Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
  • Global Perks: International accommodation discounts across our hotel brands.
  • Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
  • Experiences: Discounted entertainment and activities.
  • Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
  • Generous Leave: Parental and birthday leave.
  • Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Apply
Other Job Recommendations:

Guest Service Agent / Associate

Hilton
Queensland
$73,743 - $93,375 a year
  • Achieve positive outcomes from Guest queries in a timely and...
  • Ensure an efficient reception experience for Guests,...
2 weeks ago

Guest Service Agent

Lancemore Hotel Group
Melbourne, Victoria
$51,961 - $65,794 a year
  • Answer calls and emails in a friendly, helpful and timely...
  • Maintain a clean and welcoming front desk area...
4 weeks ago

Guest Service Agent/Porter

Accor
Queensland
$51,177 - $64,802 a year
Join the team at Novotel Sunshine Coast Resort and Sunshine Coast Convention Centre as a Guest Service Agent, where genuine...
3 weeks ago

Casual Guest Service Agent

Oaks Hotels
Western Australia
$66,468 - $84,163 a year
  • Maintain clear and courteous communication with guests,...
  • Act as a primary point of contact for guests throughout...
3 weeks ago

Guest Service Agent - Full Time

Queens Wharf Residences
Queensland
  • Maintain clear and courteous communication with guests,...
  • Act as a primary point of contact for guests throughout...
4 weeks ago

Human Resources Business Partner

MacKillop Family Services
Australia
  • Relevant tertiary qualification in Human Resources or...
  • Minimum 3 years experience in a Human Resources Partnering...
16 hours ago

Clinical Nurse - Kallangur Bribie Dialysis Service

Queensland Government
Queensland
The purpose of this role is to provide expert clinical knowledge and clinical care for consumers/patients with a variety of...
1 day ago

Team Member - Busselton - WA

7-Eleven
Western Australia
$54,203 - $68,634 a year
Do you love Slurpee’s and sustainable Coffee? Well, so do we! It sounds like it’s time for you to come and join the team at...
1 day ago

Health Care Worker - Bindaree

MANSFIELD DISTRICT HOSPITAL
Australia
$56,726 - $71,828 a year
Are you passionate about providing high-quality care to older Australians? Mansfield District Hospital is currently seeking...
1 day ago

Assistant Venue Manager - Lollo Restaurant

Marriott International
Victoria
  • Mentor/Buddy Program: Benefit from our mentor/buddy program...
  • Career Advancement: Grow your career with Marriott...
23 hours ago