OCE Head of Product LCL & CRM

MAERSK
$133,439 - $168,964 a year
Australia
Full time
1 day ago

Opportunity

Purpose of the Role
The Area Head of LCL drives LCL growth and profitability in the Area by translating global strategy and initiatives into Area Product, Carrier, and Performance plans. This role ensures flawless execution while providing expertise and guidance to the team. The Area Head of LCL is responsible for delivering a dynamic, sellable product to Maersk customers and ensuring that operations are executed on time and in line with customer success within the LCL product.
Key Responsibilities
Strategy & Product Management
  • Identify market trends, opportunities, and customer needs.
  • Own the execution of global initiatives and strategy within the Area.
  • Build bridges between Product Development, Operations, and Sales.
Carrier & Customer Relationship Management / Procurement
  • Support the CEN function in maintaining carrier relations.
  • Drive cost reductions by optimizing carrier allocation and contracts.
  • Actively build and maintain strong relationships with customers.
Pricing Management
  • Take responsibility for all Area LCL pricing activities, including but not limited to price setting.
  • Define pricing strategies and ensure healthy margins.
Operations Execution
  • Ensure adherence to standard processes and customer-specific IOPs.
  • Implement and monitor standard processes and systems within the Area, ensuring proper documentation.
Performance Management
  • Manage and improve the performance of the LCL service/product in...

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