People and Culture Administrator
Application Deadline: 28 August 2025
Department: People
Employment Type: Permanent - Full Time
Location: Melbourne
Reporting To: Kellie Jansen
Compensation: $70,000 - $100,000 / year
Description
About us:CFC Australia is a specialist underwriting agency built to unlock new levels of insight, impact and value for our broker partners. We are powered by CFC, a global specialist insurance company that is driven by technology and innovation.
We believe that the underwriting industry is entering an exciting new era, one that takes us beyond the linear process of quoting and issuing policies. We’re on a mission to be at the forefront of this change. Combining knowledge, foresight and strategic innovation, to offer unparalleled standards of underwriting and broker experience.
A talented team taking a fresh approach, we’re here for those seeking exceptional not expected.
About the role: We’re on the hunt for an HR superstar to reinforce our culture and support our amazing people.
As proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia), our people are our top priority. We have 50+ staff, have offices in Melbourne, Sydney, Brisbane and Perth, and we’re showing no signs of slowing down – it’s time for us to increase our HR capacity supporting the People and Culture Manager.
As we are now a part of an exciting global organisation, our growth targets, as well as integration of new HR processes, policies and internal infrastructure require someone to support the development and implementation of new process, with a positive and can-do attitude.
Responsibilities include:
- Assisting with the recruitment process by placing job adverts on multiple platforms, shortlisting / screening candidates and pre-employment checks
- Assist in all points of employee life cycle - including orientation, induction, reviews (performance and disciplinary) as well as exit interviews (ON-Boarding / induction)
- Update employee records across multiple HR systems Creating, updating and maintaining employee files
- Assist with OHS requirements of the business
- Responding to inbound queries related to leave, pay, OHS and other HR matters where possible/ appropriate
- Support Management in managing performance and interpersonal issues
- Drafting offer letters and contracts of employment, and other HR related documents
- Ensure that all staff files contain all the relevant employment documentation including qualifications, evidence of professional development
- General HR administration and reporting including HR event management / initiative
- Assist in the development of training / presentations where required
- Payroll Support - leave, salary on-boarding, etc
- Co-ordinate and manage volunteer days and other P&C initiatives
- Assist with the Social Club Initiatives
- Training resourcing, evaluation off training effectiveness
Skills, Knowledge & Expertise
About you:You’re someone who thrives on developing and improving the employee experience during a period of growth and change, and are committed to making a difference, with a calm and positive demeanour.Other qualifications we would value highly are:
- 3+ years of HR experience in a corporate environment
- You are degree qualified
- Highly motivated with a positive mindset and can-do attitude - especially during change
- You are passionate about fostering a positive and inclusive environment
- Strong stakeholder management and communication skills
- A strong understanding and ability to maintain confidentiality
- Excellent attention to detail and administration skills
- Excellent time management skills with the ability to plan, organise, and set priorities
What we offer:
We are proud winners of Top Insurance Employers 2022, 2023 and 2024 and 5-Star Diversity, Equity & Inclusion awards (Insurance Business Australia). All employees enjoy:- Flexible, hybrid working week
- Our ‘Excellence Program’ encourages and rewards a culture of high-performing individuals and teams
- ‘You Do You Day’ – an annual additional leave today to do something that brings you joy
- Commitment-free social club, with monthly in-office catch ups and quarterly events to get to know your colleagues better
- Annual end of financial year and end of calendar year events, in addition to social club arrangements
- Optional annual charity volunteering day, facilitated by us
- 3 additional personal leave days per year – for whatever you need
- Flexible public holidays – to celebrate our diversity you can “Swap” 2 public holidays for a more culturally significant day to suit you
- Paid parental leave
Applicants must be an Australian Citizen or Permanent Resident to apply for this role.
Only shortlisted candidates will be contacted.