About the Role:
The Placement Testing Coordinator is responsible for coordinating all testing scheduled in the AAS Calendar, ensuring the smooth and efficient execution of testing processes. This role also includes overseeing staff performance, addressing any issues, and contributing to the development of project documentation and operational processes. In addition, the Co-ordinator will focus on optimising team training, reducing operational costs, improving communication with both staff and clients, and driving continuous excellence in service quality.
Duties & Responsibilities:
- Organise and manage all testing scheduled in the AAS Calendar, ensuring that all logistics, materials, staffing, and resources are prepared in advance for each testing event.
- Provide exceptional client service, offering assistance to school staff and other stakeholders in a professional and timely manner.
- Oversee the performance of staff, providing guidance, feedback, and support to ensure consistent service delivery.
- Address performance issues and implement corrective actions to maintain high standards of service.
- Liaise with key stakeholders to develop and refine project documentation and operational processes.
- Utilise a variety of software applications, including Microsoft Word, Excel, and other administrative tools, to support organisational needs.
- Manage shared databases, ensuring accurate data entry, timely updates, and data integrity.
- Respond to telephone and email enquiries related to data and testing schedules from schools.
- Perform other administrative tasks as needed.
Direct reports: 0
Indirect reports: Casual staff
About You
Essential:
- Relevant qualifications and/or a minimum of 2 years' experience in similar role.
- Advanced skills and experience of Microsoft Office suite including Word, Excel and Access.
- Outstanding customer service skills.
- High level verbal and written communication skills and demonstrated attention to detail.
- Excellent organisational skills with successful experience in meeting strict deadlines and handling multiple projects simultaneously.
- Ability to effectively interact with people from a range of backgrounds and levels.
- Ability to work as part of a team or independently and accept a high level of responsibility. ?
- Ability to deal with complex situations and demonstrate strong critical thinking skills.
- Proficiency in utilising data to assess process effectiveness and make informed decisions.
Desirable:
- Practical experience in engaging and managing large volumes of casual staff.
- Practical experience in large scale testing projects.
What We Offer
We are a purpose-driven organisation, offering a ‘flexible’ approach to work. We understand one size doesn’t fit all, so whatever works for the business, the team and your role – means endless possibilities for the flexibility you need.
We also offer:
- Access to our Employee Share Ownership Program. We will match your shares of up to $2,000 per year.
- A fifth week of annual leave (conditions apply), a day off for your birthday and a few ‘freebie days’ throughout the year.
- Parental leave benefit including paid leave, continued super contributions and more.
- Remote work – we don't mandate working from the office!
- Eligible to participate in our annual pay review and bonus program after completion of your first year of employment.
- A focus on virtual engagement and inclusivity to support our distributed workforce across the globe.
- A focus on development and upskilling opportunities (if that’s what you’re after).
For a glimpse into Janison’s culture and to see our regular employee updates, follow Janison on LinkedIn. We’d love you to be part of our community!
Next Steps
If you are looking for an organisation that will support your growth, provide you with the flexibility you need and are looking for a greater purpose to exercise your skills, then please submit your application. We can’t wait to hear from you!
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