Join us at Accor, where life pulses with passion!
Based at Pullman Adelaide, step into the heartbeat of hospitality at Pullman & ibis in Adelaide, where our Sales & Marketing Hub is the engine driving unforgettable guest experiences and dynamic brand growth. We’re searching for a detail-devoted, ultra-organised team player who thrives behind the scenes—making magic happen so our front-facing teams can shine.
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning to create lasting, memorable and impactful experiences for our customers, for our colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
Your role in the spotlight:
As the Sales Coordinator within the Pullman & ibis Sales & Marketing Hub, you'll be the organisational powerhouse behind the scenes—ensuring everything runs like clockwork. You’ll support the Director of Sales & Marketing by orchestrating meetings, managing communications, and keeping department operations seamless and on track. Your talent for multitasking, keen eye for detail, and hospitality flair will be key to driving our team’s success and maintaining the rhythm of our fast-paced environment.
Key Tasks at a Glance:
As our Sales Coordinator in the Pullman & ibis Sales & Marketing Hub, you'll be the behind-the-scenes maestro who keeps everything in sync. Your role is all about precision, support, and hustle:
- Administrative Backbone: Manage email correspondence, internal documentation, and reports with finesse
- Diary & Schedule Management: Keep calendars aligned, meetings booked, and days running smoothly / Sales Team Coordination - Schedule meetings; prepare agendas, presentations and keep the team accountable for timelines.
- Team Coordination: Assist in preparing for campaigns, presentations, and department activities
- Sales Support: Help compile performance metrics, track sales data, and prepare insights for action
- Office Organisation: Ensure the workspace stays efficient, stocked, and welcoming
- Communication Flow: Act as the point of contact for internal queries and support seamless information flow
If you’re a master of multitasking with a flair for hospitality and a love for well-organised chaos, we’d love to welcome you to the team
Qualifications
To thrive as our Sales Coordinator within the Pullman & ibis Sales & Marketing Hub, the ideal candidate will bring a rare blend of precision, poise, and people skills. We're looking for someone who’s as comfortable managing a busy calendar as they are coordinating across teams with confidence. You’ll need to be highly organised, proactive, and ready to embrace the rhythm of a dynamic hotel environment—where no two days look the same, and every detail matters. If you’re passionate about hospitality, skilled at multitasking, and driven by teamwork and service excellence, you could be the glue that holds our energetic department together.
Qualifications
- Certificate or Diploma in Business Administration, Hospitality, or related field
- Strong proficiency in Microsoft Office Suite (especially Outlook, Word, Excel, PowerPoint)
- Familiarity with hotel property management systems (Opera Cloud or similar), Sales & Catering CRM software, such us Delphi; or CRM tools is a plus
- Excellent written and verbal communication skills in English
Experience
- Previous administrative experience in a hotel, hospitality, or corporate environment
- Experience supporting senior leadership or coordinating team activities preferred
- Comfort working in a fast-paced, deadline-driven setting
- Exposure to sales and marketing operations is a bonus
Person Profile
- Organised & Reliable: You thrive on structure, and nothing slips through the cracks on your watch
- People-Savvy: You communicate with confidence, build strong working relationships, and know how to keep things moving with finesse
- Detail-Oriented Multitasker: You juggle schedules, emails, and reports like a pro
- Self-Starter: You spot what needs doing and dive in before anyone has to ask
- Passionate About Hospitality: You understand the pulse of hotel operations and bring enthusiasm to support guest-centric teams
- Adaptable & Calm: When things get busy (and they will!), you stay cool, collected, and helpful
Additional Information
Feel Valued: that’s our commitment to you.
What does that mean? To us, feeling valued means inspiring progress, for you as an individual, for our teams and for our shared communities. We should all be inspired and inspiring.
Why you’ll feel right at home here:
- Join two powerhouse brands under Accor, known for excellence, innovation, and heart-warming service
- Collaborate with passionate professionals who bring energy, ideas, and a little sparkle to every shift
- Be part of a culture that celebrates progress, performance, and perfectly poured barista coffee!
What is in it for you:
- ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide (Accommodation, Food & Beverage as well as great discounts with our partners including car hire, travel, health insurance and technology)
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- A genuine opportunity to build a career with Australia’s largest hotel operator industry leading training opportunities
- A team of experienced professionals to grow alongside with
- Ability to make a difference through our Corporate Social Responsibility activities
- Dry cleaning - Staff Discount 50% off retail
- Duty Meal
But the best of all? A team of likeminded professionals, who love what they do, being inspired and inspiring.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS