Senior Technical Architect, Heroku

Salesforce
New South Wales
Full time
23 hours ago

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Heroku Professional Services is seeking a Senior Technical Architect to lead clients through app development and deployment on Heroku for critically important systems. This role demands deep technical expertise in cloud-based app development along with a robust understanding of operational runtime, data integration, and management. The architect must design systems that are not only scalable and robust, but also optimize the full capabilities of the Heroku platform, seamlessly integrating with other Salesforce products to ensure efficient resource utilization across systems.

The position extends beyond technical skills to include strong customer-facing responsibilities. It is crucial for the architect to grasp the client's business context, translating complex technical details into understandable business terms and advising on strategic decisions. This involves leading robust discussions, communicating tailored solutions to team members, and effectively leading expectations to ensure alignment with the client's strategic goals.

In addition to strategic planning and client interaction, the role occasionally requires hands-on coding. Whether prototyping a solution, solving issues, or guiding the development team through complex implementations, the ability to engage directly with the technology is crucial. This hands-on capability ensures that projects remain agile, responsive, and precisely aligned with client needs.

This versatility not only enhances service delivery but also ensures that the projects are adaptable, minimizing technical debt while increasing business value.

Responsibilities:


Requirements:

Technical Skills:


Leadership Qualities:

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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