Support Officer (Reception and Front Desk)

Department of Justice and Community Safety
$60,295 - $77,430 a year
Geelong, Victoria
Full time
3 weeks ago
  • Role is an on-site role requiring coverage of the front desk reception across Monday to Friday at the Barwon Southwest Prison Precinct
  • Ongoing, Full-Time opportunity to work with a high-performing and passionate team in Corrections Victoria
  • VPS Grade 2: $60,295 - $77,430 plus superannuation

About the Business Unit:

The Barwon Southwest Prison Precinct incorporates four custodial facilities located 6km north-west of Lara, 20km from the centre of Geelong and about 70km from Melbourne. The four custodial facilities consist of two maximum security prisons being HM Prison Barwon and Western Plains Correctional Centre and medium security prison Marngoneet Correctional Centre and Karreenga Annex.

The Facility and Assets group was established as a portion of the Barwon Precinct to provide local and contracted facility and asset management service that has consistent and transparent service levels.

About the Role:

This role provides supports the Facility and Assets group management and provides concierge / front desk services to the Barwon Precinct Statewide Services Building, which provides centralised accommodation for support services that assist operations of the Barwon Precinct prisons, including HR, Payroll, Intelligence, Security Standard, Systems and Reporting and Monitoring, and the Facility and Assets group.

Some of your duties will include:

  • Providing concierge / front desk services to the Barwon Precinct Statewide Services Building.
  • Managing room bookings within the Barwon Precinct Statewide Services Building.
  • Receiving deliveries.
  • Providing time-to-time administrative support to the Barwon Precinct Facility and Assets leadership.

To learn more about this role before applying, please read the attached position description.

About You:

As our ideal candidate, you will possess:

  • Administration and front desk experience.
  • Discretion, judgement, and relevant theoretical knowledge in providing clerical, administrative, and operational service delivery.
  • A willingness to be open to new ideas and approaches while offering own opinions, asking questions and making suggestions.
  • The ability to contributes ideas toward improving the effectiveness of own work area.

Qualifications/Requirements:

  • Certificate II in Business or equivalent is desirable.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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