Service Quoting Advisor

William Adams - Clayton VIC 3168

Here is your opportunity to Join William Adams CAT team in the role of Service Quoting Advisor. This is a key role working with the service quoting team to provide timely and accurate quotes to our valued customers and take ownership of the entire service quoting process!


Reporting to the Product Support Manager – Support Services, daily responsibilities will include the following:

  • Provide accurate and efficient quotes to customers ensuring market competitiveness and optimal customer satisfaction.
  • Ensure quotes have a consistent format and pricing, making use of Standard Jobs and templates wherever possible.
  • Provide input to the Repair Options Advisors on the need for additional Standard Jobs.
  • Provide primary support to internal teams on certified rebuilds and major projects.


You will bring the following skills, experience, and attributes to the role:

  • Mechanical trade qualification (ideally on Heavy Plant and Equipment)
  • Experience in a customer facing role (ideally a Service Coordinator, Service Supervisor or Team Leader).
  • Intermediate to Advanced computer skills
  • Excellent verbal and written communication
  • Strong time management skills and ability to multi task
  • A proactive and helpful approach to tasks
  • Previous experience in Quoting Service Repairs and Rebuilds would also be highly regarded


On offer is an attractive remuneration package, supportive team culture, career development opportunities and the chance to work with an absolute leader in the industry. We would prefer the position to be based from Clayton, Laverton or Burnie, but will also consider applicants from all branches.

Our people are the heart and soul of William Adams. We pride ourselves on a progressive, professional and rewarding environment, which is built on our values:

Integrity - The Power of Honesty

Excellence - The Power of Quality
Teamwork - The Power of Working Together
Commitment - The Power of Responsibility
Sustainability - The Power of Endurance

Or for any questions call Stella on 03 9566 0959

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]