- Be a vital part of a leading hospital team
- Varied role with real impact every day
- Work where care meets coordination
Support outpatient clinics, manage bookings, help patients and staff daily. Be the face of care and admin excellence. Apply Now!
Employment Type: Full Time Temporary (up to 19 June 2026)
Position Classification: Administration Officer Level 3
Remuneration: $34.46 - $ 35.54 per hour
Hours Per Week: 38 (Job Share may be considered for part time hours)
Location: Westmead Hospital - Immunology Infusion Centre
Where you'll be working
Western Sydney Local Health District (WSLHD) provides high quality healthcare to diverse communities, guided by values of collaboration, respect, and empowerment. Join a team dedicated to better health services for Western Sydney and beyond.
- Serves Auburn, Blacktown, The Hills Shire, Cumberland, and Parramatta LGAs
- Offers primary, secondary, and tertiary health care
- Supports over a million residents in the Greater Western Region
- Committed to innovation and patient centered care
- Strong focus on collaboration and respect in service delivery
- Empowering teams to make a lasting impact
What you'll be doing
In this role you’ll be supporting the smooth operation of outpatient services through a blend of administrative coordination and quality customer service. You’ll help ensure patients are seen promptly and staff have what they need to succeed.
- Coordinating clinic appointments and scheduling
- Registering patients and managing waitlists
- Supporting Medicare billing and revenue processes
- Delivering quality front-desk customer service
- Contributing to team goals and office functioning
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Selection Criteria:
- Proven extensive clerical experience in a busy reception/customer service position.
- Evidence of high level verbal and written communication skills with excellent interpersonal skills.
- Ability to work independently and also as part of a multidisciplinary team.
- Expertise in computer skills, proficiency in the use of Microsoft Office and Client/Patient Management Systems.
- Proven high level organisational skills including the ability to problem solve, prioritise workload, multi-task and meet deadlines.
- Demonstrated ability to identify issues of relevance, sensitivity and confidentiality and knowing when to escalate matters of importance and/or urgency.
Requisition ID: REQ593680
Applications Close: 3rd August 2025
Need more information?
- Discover more about the application process.
- Review the detailed Position Description for insights into role requirements and criteria.
- Explore the selection process, employment checks, outcomes and notifications.
- For inquiries about the role, contact Trudy Darling on [email protected].
People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.
Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/
Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.
Please note: In accordance with NSW Health policy, priority will be given to Australian citizens and permanent residents. A person who is not an Australian citizen or permanent resident is only eligible for temporary employment for a period not longer than the duration of their current visa or the advertised position.
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