Administration Officer (Reception)

About your new role

As a valued member of the Central Services and Reporting team within Administration Services, you will provide an efficient standard of professional administration support to the ward and reception areas within Rehabilitation, Aged Care and Community Services (RACCS). As the receptionist you will be required to respond to enquiries and provide information and assistance to staff, patients and visitors to facilitate effective service delivery within a busy clinical environment. This includes:

Providing a high standard of administration support within clinical ward areas and reception
Completing general administration duties including but not limited to: admitting, discharging and transferring patients to and from the unit
Maintaining a sound knowledge of excel to maintain data spreadsheets and correspondence logs and the knowledge or ability to learn multiple health service systems
Being the first point of contact for clients entering the facilities and manage enquires via the telephone and/or at the reception desk

Requirements of the role

Must be available to work across a 7 day roster as operationally required
While not mandatory, a relevant qualification would be well regarded
Whilst not mandatory a sound knowledge of the Hospital Based Corporate Information System (HBCIS) and Integrated Electronic Medical Record (IEMR) systems is highly desirable
Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis B
Tuberculosis screening, to identify if the tuberculosis vaccination may be required
Declaration of serious discipline history must be disclosed
Criminal History Screening will be required for new employees (GCH will cover cost)

Benefits of working with Gold Coast Health

Flexible work agreement options
Career Development
Salary Packaging
Brand new facility with modern amenities
Diverse Work Culture
12.75% super
17.5% leave loading

Salary

Permanent part time (48 hours per fortnight)
Base salary ranging from $38.81 - $43.16 per hour

About Gold Coast Health

More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts
Secondary and tertiary health services across more than 20 facilities
Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle
Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

Click APPLY to submit your application by Tuesday, 5 July 2025

For further in-depth requirements please refer to the attached Role Description.

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Job Ad reference: GC650709

Please note: no third-party applications will be accepted.<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.