Make a real difference behind the scenes
At UnitingSA, we believe that everyone deserves a safe, secure, and supportive place to call home. Our Housing Services team plays a critical role in helping individuals and families access and sustain affordable housing, and we’re looking for an experienced and organised Administration Support Officer to help keep things running smoothly.
About the Role
As the Administration Support Officer, you’ll provide vital day-to-day administrative support to our Housing Program. This is a varied role that combines reception, property administration, financial processing, data entry and client liaison. Your attention to detail, organisation, and ability to multitask will ensure we deliver efficient, high-quality services to tenants and stakeholders alike.
You’ll be part of a passionate and collaborative team that works closely with internal departments and external partners, including community housing organisations, contractors, and the South Australian Civil and Administrative Tribunal.
Key Responsibilities
- Support rental operations including rent calculations, arrears management, and rent reviews
- Liaise with tenants, contractors, and support services to ensure effective communication
- Issue notices under tenancy legislation and support compliance with policies
- Prepare documentation and represent UnitingSA at SACAT hearings
- Manage invoices, end-of-month financial processes, and data reporting
- Maintain accurate tenant records and ensure high standards of confidentiality
- Support service coordination and attend housing forums as required
What You’ll Bring
Qualifications & Compliance Requirements:
- A Certificate III in Business Administration or a related discipline (or equivalent experience in a similar role)
- Current DHS Working with Children Check (essential)
- Current DHS NDIS Worker Screening Check (essential)
- Current National Police Clearance (essential)
Experience:
- Previous experience in office administration, accounts, or property management
- Experience in triaging tenant maintenance requests and scheduling works (desirable)
- Previous exposure to or understanding of the community housing sector (highly desirable)
- Proficiency in Microsoft Office applications, particularly Word and Excel
- Experience working with different operating systems and databases
Skills & Attributes:
- Excellent attention to detail and accuracy in data entry and documentation
- Strong organisational and time management skills
- Ability to multitask and prioritise work effectively
- Confident communication skills and a collaborative, team-focused approach
What We Offer
- Salary Packaging: Boost your take-home pay with up to $15,900 in tax-free earnings through salary packaging, plus an additional $2,650 tax-free for meals and entertainment. Save on vehicle costs with tax-effective novated leasing options.
- Leave Loading: Receive 17.5% leave loading to give your holiday pay a boost.
- Wellbeing Support: Access our comprehensive Employee Assistance Programme for both personal and professional support, plus discounts on health insurance.
- Career Growth and Development: We support your continuous growth through training and upskilling opportunities.
- Flexible and Inclusive Work Environment: Enjoy a relaxed workplace culture with initiatives like Casual Fridays.
- Generous Parental Leave: Take advantage of our 16 weeks of paid parental leave, supporting you during life’s key milestones.
Why Join Us?
UnitingSA is a not-for-profit organisation founded on care, compassion, and inclusion. For over 100 years, we’ve supported South Australians across the areas of aged care, disability, community services, and housing. As an Administration Support Officer, your work will directly support the sustainability and wellbeing of tenants across our Housing Program – helping people not just find a house, but build a home and a future.
If You’re Interested
If you’d like to learn more about this opportunity, please contact Laura Price, Housing Services Operations Manager on 0467 778 875 for a confidential discussion.
You can review the Job Description by following the prompts to apply.
We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, and people with all abilities and diversities.
Employment screening checks will be conducted based on role requirements to ensure we maintain a safe and inclusive environment.
Don’t forget – you don’t need to tick every box! If this role speaks to you and you’re keen to make a difference, we’d love to hear from you.
To apply, please submit your application today. If you need assistance with your application, contact our Talent & Acquisition team on (08) 8440 2120.
Applications close: Friday 27th June 2025
Please note, UnitingSA may close this advertisement earlier upon finding a suitable candidate.
Our application process is mobile-friendly for your convenience.
