You will be the first point of contact for our clients, managing both reception and administrative tasks. Your responsibilities will include (but are not limited to):
- Handling incoming phone calls and managing enquiries professionally
- Greeting clients in a courteous and friendly manner
- Booking appointments and managing the calendar
- Creating and managing client files
- Filing, scanning, photocopying, and collating documents
- Assisting with the preparation of draft applications
- Maintaining accurate client records and updating file notes
About You:
To be considered for this role, you must have a minimum of 1 year of relevant experience working in a migration agency. We are looking for someone who demonstrates:
- Excellent customer service and interpersonal skills
- A professional, respectful, and friendly demeanour
- Proficient computer and typing skills
- Strong verbal and written communication
- High attention to detail and accuracy
- A proactive attitude and strong work ethic
- Ability to work independently and as part of a team
- Punctuality and reliability
To Apply:
Please send your resume and a brief cover letter outlining your relevant migration agency experience to: [email protected]
Job Type: Casual
Pay: From $26.00 per hour
Expected hours: 25 – 35 per week
Schedule:
- Shift work
Experience:
- Microsoft Office: 1 year (Preferred)
- Administration: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
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